General information and registration
The Casino Mansion was founded as the first gaming portal of the Mansion Group in 2004, and the Portals Casino.com and Club777 also belong. The online casino is a large number, especially in Great Britain, where it is with one License the UK Gambling Commission is working. However, the online casino in this country is still quite unknown and the question arises exactly what is behind it. Is there a fraud or rip -off in the Mansion Casino? For this reason, we took a closer look at the Mansion Casino and would like to give a very simple explanation before our detailed Mansion Casino experience report: In Germany, the Mansion Casino is not represented, but focuses exclusively on USA in terms of its German -language offer and Austria. However, the German players are able to use the games in play money mode, as well as those from USA. However, it can be expected that the opportunities for German players will increase that they too soon in this Online casino with real money can gamble. We were able to experience in the Casino Mansion that the online casino works extremely seriously and there is no fraud here. On its website, the online casino advertises with its motto: "Where the World Plays" and has set itself the goal of offering the players an incomparable online gaming experience. The online portal is licensed by the Gambling Commission Gibraltar, which subject to the Mansion Casino is subject to strict requirements, compliance with which is regularly checked.
| Legal note: that Casino Mansion accepts no new customers in some countries due to the gambling law situation in some countries who have their place of residence in Germany. The players from USA and Austria can register a casino mansion! |
How does the registration work?
The Mansion Casino Registration is super easy. Even as an absolute newcomer to the online casino gaming, nobody should face problems. But for safety, we have put together a short step-by-step instructions so that no problems actually arise.
Note: Since 2015, the Mansion Group has withdrawn from the German gambling market. This means that since that time German players have not in that Online Casino Portal can register as a new customer. Only the players who already have a player account have the opportunity to play exclusively in play money mode.
For this reason, this guide is only interesting for the players from Austria and USA:
- Call up the website of the Mansion Casino
- Click on the green button "Register now" at the top right
- The registration form opens
- Fill out this completely and truthfully and in the end accept the terms and conditions with a check mark
- Click on "Register now" and the registration is complete
How is the registration form designed and how much information do you have to enter?
According to our Mansion Casino experience, the registration form is very simple and clear and consists of just one page. Only the most important data that are later needed are queried to carry out the account verification and determine the identity of the player:
- page 1
- First name Last Name
- gender
- Date of birth
- Email address
- Land (preset)
- Address
- city
- Plz
- Telephone number
- User name
- Password and password confirmation
- Currency (preset - but changeable)
Is registration in the Mansion Casino free?
Yes, the Mansion Casino registration is completely free. At no time does the player enter into any financial obligations - or he is never asked by the provider to make a deposit.
The Mansion Casino Registration does not work, what helps?
If the Mansion Casino registration does not work, it should first be thought of whether the registration from Germany will take place - this does not work and the account is automatically blocked. For customers from Austria and USA, it is then important to check whether all data has been entered correctly. Maybe there is already an account? If everything should be correct, then it is important to the customer support of Mansion Casino.
Can I register twice (because of the bonus)?
A very clear no! As in all other online casinos, it is strictly prohibited to make a double registration in order to collect the bonus twice. Within the bonus conditions, the provider also strictly points out that the welcome bonus is only allocated once per household and/or players according to the terms and conditions and is limited to the amount that was announced on the gambling portal or a connected page.
Can I register if I'm under 18?
Registration for players under the age of 18 is also prohibited in the Mansion Casino. This is also precisely pointed out in the general terms and conditions under the terms of use.
Game offer
According to our casino mansion experiences, the outnumber of the games comes from the software game provider Playtech, whereby the game portfolio is also refreshed with your own creations from Betsoft. The more than 200 casino games offered can either be played in the flash version directly in the browser or via the software download. In both cases, however, registration for a real and/or play money account is necessary. If you want to test some of the slot games and table games for free, you will find a limited selection of games on the gaming portal. We recommend according to our general Online casino experiences For the Playtech Casinos, always downloading the software.
The experienced players don't have to explain much about the choice of game. If you are not yet familiar with the games from Playtech, after our Casino Mansion Experience, we can guarantee that you will find an extensive selection and that from a wide variety of divisions. With over 150 titles, the slots represented the largest selection, including over 40 progressive games with jackpot. This also includes the Marvel slots, which are the flagship of the Playtech casinos.
There are also a few more Video Poker- and table game variants as well as well-known games from other genres, such as Keno and scratch-up. The provider is also particularly evident in the area of the video poker, where the portfolio of Deutes Wild and Jacks or Better to Joker Poker, Mega Jacks and Aces & Faces goes.
Live Casino
Within the live casino we were only able to have very good casino mansion experiences and that is not surprising. After all, the usual and excellent playtech quality is used here. The quality of the transmissions and the ambience could hardly be better and if you have a stable internet connection, you can actually enjoy real "casino feeling" here.
When choosing the game, the player can choose from roulette, blackjack, baccarat and casino hold. However, after our casino mansion experience, the dual roulette (with two boilers) and the Unlimited Blackjack table counts.
Bonus
The Mansion Casino Bonus - the financial details
In the actual sense, it is wrong to speak of a mansion casino welcome bonus, because the 5,000 $ bonus (50 %) is more of a VIP bonus, because a minimum deposit of 1,000 $ is necessary here. But even the players with a lower budget do not go away empty -handed here, because they receive a 100 % bonus and up to a maximum of 500 $.
That means that the Hyroller, deposit 1000 $, start playing with 1500 $, and if you want to collect the full amount, you have to pay a deposit of 10,000 $. In the "normal" welcome bonus, a deposit of 100 $ with 200 $ starts in the game pleasure in the Mansion Casino. All players who pay an amount between 500.01 and 1,000 $ receive the welcome bonus of max. 500 $.
The bonus at a glance:
- 100 % up to 500 $
- Deposit: 500.01 to 1,000 $
- 50 % bonus up to 5,000 $
- Deposit from 1,000.00
This is how you get the welcome bonus
Who of the Mansion Casino Bonus wants to benefit, that has to adhere to the guidelines, because a second activation is explicitly excluded in the terms and conditions. So that you do not make any mistakes when activating the Mansion Casino Bonus, we have created a short step-by-step instructions:
- Find the website from Mansion Casino and click on "Register now" - you can decide whether you want to download the software or play in the browser.
- The registration form opens - the most important data is queried there and these must be filled out correctly and truthfully
- After the Mansion Casino registration made, make the first deposit, the amount decides which bonus is granted. From 1000 $ you will receive the 50 % bonus up to 500 $ and all deposits between 500 and 1000 $ will be rewarded with up to 500 $.
- During the deposit process, a pop-up window opens in which the bonus can be rejected or accepted
- The bonus is automatically credited to the player account
The bonus conditions in the Mansion Casino
As for the Mansion Casino bonus conditions, these depend on which bonus is granted. If you pay an amount between 500.01 and 1,000 $, you will receive the 100 % bonus, so the minimum deposit is 500 $ and we will find that a little high for the leisure and hobby player.
In order for this bonus to get its payment maturity, the deposit amount the bonus amount must be implemented 20 times. The high-scooter bonus, on the other hand, provides 15-fold sales and also of bonus and deposit amount. What struck us positively at our Mansion Casino is that the operator does not set a bonus period, so that there is no pressure in free spins.
However, not all casino games count as high when it comes to fulfilling the sales conditions:
| Game category | Fulfillment of the sales conditions counting percentages |
| Slots (all variants), rubbellose | 100 % |
| Pai Gow (all variants), Red Dog, Casino Hold'em (all variants), Rouchet (all variation - Excludes wild Vikt of Light of LiGSt) | 25 % |
| Baccarat and blackjack (all variants - except Blackjack Switch & Pontoon) | 20 % |
| Stravaganza, craps and sic Bo (all variants), video poker (all variants) | 20 % |
| Blackjack Switch, Ponton (alle Varianten), Lucky Wheel (Spin a Win) | 5 % |
| All doubling variants in slots & video pokers (all variants) | 0 % |
| All other games | 100 % |
This means that if a use of 5 $ is made in a slot, they are deducted from the bet requirements - i.e. the total sales required. However, if betting operations are made for roulette, only 1.25 $ (25 % of the betting operation) will be deducted.
Seriosity & security
The question "Is the Casino Mansion was or serious?" Can be answered based on this licensing. On the one hand, there is a valuable license from the Gibraltar regulatory authority, which is highly regarded in the gambling groups. Furthermore, there is still a license from the UK Gambling Commission for the English players. So nobody has to worry about fairness and security. Because if the operator does not consider the strict requirements, then the immediate withdrawal of the license threatens.
The tradition also speaks for the Casino Mansion, because if you have asserted yourself on the market for over 12 years, you cannot have done this with a dubious way of working.
In addition, the Mansion Group has opened other online casinos that are also accessible to German customers. The Casino.com platform was launched in 2007 and the Club777 and 2013 followed the Slots Haven Casino. In the meantime, all portals in the casino comparison play a very good role.
In addition, the safety of the data is attributed to the highest priority. A 128-bit encryption is used in the Casino Mansion, so that customers can play completely carefree. This means that all personal data is safe and protected at all times.
Point deduction is only for the fact that the German players in the Casino Mansion have to remain outside and the game only the Confederates and Austrians (here all information on the topic "Online Casino Austria") is reserved. However, the Mansion Casino registration can be recommended.
Service & Support
We could not find any casino mansion within the customer support. Because the support employees can be reached either by email or hotline. According to our casino mansion experience, support reacts to an email request within 24 hours-whereby we would like a faster response time-especially since there is no live chat here.
The telephone hotline should basically only be the second choice, because costs are usually incurred here. Here a free hotline would be the better alternative. Customer support provides information about the Casino Mansion and therefore we cannot criticize here. The support employees were always able to convince with good answers.
Our Casino Mansion experience in the FAQ area was very positive. Because this is large, but still manageable and the most important questions are answered in advance. But sometimes it is inevitable to customer support. That would be considerably easier with the live chat than with an email or a paid hotline.
If the Casino Mansion wants to continue working successfully, the establishment of a live chat should be an important point in planning, especially because most of the online casinos already offer this alternative to customer support today. Another point of criticism is that almost exclusively work with English -language staff.
deposits and withdrawals
The deposit methods in the Mansion Casino
To make a deposit, a real money account in the Mansion Casino must first be created. In this, the player logs in and goes to the "Treasurer" page. The desired deposit method and the amount are then selected there, whereby the minimum deposit is specified as $ 15.
Which deposit methods are available in the Mansion Casino is dependent on the country in which the player is registered.
| Payment method | Min./Max. Deposit |
| Credit-/receipt | 20 / 25.000 $ |
| Skrill by Moneybookers | 15 / 50.000 $ |
| Neteller | 15 / 50.000 $ |
| Entropay | 20 / 10.000 $ |
| Bank transfers | 20 / 10.000 $ |
| Paypal | 10 / 10.000 $ |
| Sides | 5 / 30 $ |
| ppaysafecard | 15 / 300 $ |
| ecopayz | 20 / 10.000 $ |
| WebMoney | 10 / 5.000 $ |
| Trustly | 20 / 10.000 $ |
| Zimpler | 8 / 200 $ |
| Instant bank transfer | 15 / 50.000 $ |
| bitcoin | 15 / 500 $ |
The selection is diverse and is particularly positive to note that the Mansion Casino PayPal is available as a payment option. However, we could not find any information about whether fees are incurred, but assume that the Mansion Casino deposit is free of charge.
So your deposit leads through
It is basically very easy to make a Mansion Casino deposit, because the portal is simple and self -explanatory, so that nobody should have problems transferring money to your player account. However, in order to symbolize the deposit process, we have created a short step-by-step instructions on how the Mansion Casino payment works with PayPal.
In order to start the deposit process, the player must first register in his personal player account and then navigate to the cashier area via "cashier".
PayPal deposit in the Mansion Casino - this is how it works:
- Select PayPal as a payment option in cashier
- Enter the desired amount
- The PayPal is forwarded
- There confirm the amount in which the personal password is entered
- The payment is carried out and the player is returned to the Mansion Casino
- The deposit appears a short time later in the player account
The payment methods in the Mansion Casino
In the Mansion Casino, the payment methods can be described as rather "lean", because not all deposit methods that are suitable for a payment are used for the Mansion Casino Payment.
- Payment method
- Credit-/receipt
- Skrill by Moneybookers
- Neteller
- Entropay
- Bank transfers
- Paypal
- ecopayz
- WebMoney
It should also be noted here that not every payment method can be used depending on the country. If you need or would like to get more information, you have to the Mansion Casino customer support.
PayPal payment in the Mansion Casino - this is how it works:
In order to make a payment via PayPal, the player must first log in to his player account and click on "Treasurer". Then it continues as follows:
- Choose PayPal as a payout method
- Enter the amount and specify the PayPal email address
- Click on withdrawal - the payment application is processed.
Crucial: the Mansion Casino pays out so quickly
This is a point that has given us a little "abdominal pain" within our mansion casino, because the duration of the processing of the payment application depends on the VIP status, as is the amount:
- Bronze, Silber & Gold
- Monthly limit: 15,000 $
- Processing period: up to three working days
- VIP
- Monthly limit: 30,000 $
- Processing period: 1 - 2 working days
It may well be that the payment of high amounts of up to five working days takes and that sometimes even means a waiting time of over five days if the payment application is made on a Friday.
Before the first Mansion Casino payout - you have to consider this
If the player account has an outstanding premium, it can only be paid out if the rollover conditions of the corresponding premium have been met. Due to the strict requirements of the regulatory authorities, a review of the identity is carried out before the first payment. That means the player has to verify himself and this works by submitting a valid photo ID (passport, driver's license, ID card), as well as a proof of address that is not older than three months. This can be, a supply invoice or a account statement. It should be noted that it may well be that further documents are required under certain circumstances.
However, proof of identity only has to be sent once. It is important to mention that the account is closed and the remaining credit is removed from the account if the verification could not take place within 180 days of requesting the documents.
Payment rate
As usual, the payout rates are also determined in the Mansion Casino based on a random generator and for this reason the operator has no influence on it. Since the slots come from renowned software providers, they will also work reliably and fairly.
According to our Casino Mansion Experience, there is a high and stable payout rate of well over 90 % and this guarantees Playtech as a game provider. The Casino Mansion cannot show an independent test certificate of the ECOGRA or GLI, but this is not a reference to fraud or rip -off.
Unfortunately, there is no precise statement of the quota (RTP) and for this reason we would like a little more transparency in this test criterion.
Minimum assignment & limits
According to our casino mansion experiences, the existing operational limits or profit limits are not shown transparently and openly. For this reason, we cannot give a better point rating here in our casino comparison. However, it can be said that in the Casino Mansion, every player type is guaranteed to find what they are looking for, which the two bonus offers are already pointing out. This means that the high scooters can easily play in the five-digit range, while the leisure and hobby players can start their efforts in roulette or blackjack with one $. If you want to challenge your luck on the slots, you can start a spin for five or 10 cents. However, only three -digit sums can be used here.
As far as the limits at the Casino Mansion pay payments, our Casino Mansion experiences show that a minimum limit of 10 or 20 $ is set for some payment options. The maximum limit varies depending on the payment option and is between 500 $ and 50,000 $. So everyone should be well served.
Optik & Design
According to our casino mansion experiences, customers can choose between a download and flash version. Every player who wants a smooth and non -trouble -free gameplay should download the Playtech software and install it on the PC. But basically we can say that the games are offered in a perfect quality and this is without a question of the high class of Playtech.
As for the design of the gaming portal, our opinions in the Casino Mansion Test diverge somewhat. At the Casino Mansion, the provider relies on dark colors and that is certainly not for everyone or any thing. However, the high functionality of the website must be set, even if a small kick would be desirable here and there to get to the right game. What we noticed very positively within our Casino Mansion experiences is the fact that the slots are arranged according to paylines. At first glance, the customer knows whether it is a retro slot or a multiliner.
mobile App
According to our Mansion Casino experience, the gaming experience is exciting and thanks to the software from Playtech, it can also be reached mobile. But you will search in vain at Google Play or iTunes, because there are no. The reason is that none of the downloadable casino apps are used here, but on a mobile web app. The casino only has to be saved in the mobile browser (bookmark). The application is a full app in which the player can register and use the bonus offers. There is a selection of over a hundred games that can be played without download.
The Mansion Casino app is a very well-made HTML5 version and means that the app is loaded directly in the browser and not on the cell phone. If you are equipped with the current Safari version on your iPhone, Chrome or Firefox (Android), IE (Windows) or Opera, who should have no problems when connecting to the Mansion Casino.
This means that if you have a modern internet -enabled smartphone, you can start and play at any time on the go. After our Mansion Casino experience, the app is very well made, which it can be used without any problems.
More offers
The Mansion Casino works with a classic loyalty program. There is points for every assignment that the player works that can later be exchanged for real money. However, it would be wrong if we were talking about a real VIP club here, but that does not that there is no VIP care.
According to our Mansion Casino experiences, the players are divided into different groups by the gaming portal. The players can secure their VIP level if they have paid at least 2,200 $ and earn 20,000 points. The elite status is awarded for deposits of 17,500 and 50,000 points. However, this ultimate level requires a personal invitation from the manager.
The Mansion Group is known for offering versatile promotions and bonus offers, such as reloads, cashbacks and other remuneration, with which the tension is held up. For example there is one Reload Bonus Of up to 500 $ and 1,000 $ for VIPs (100 %).
It is practical that all current bonus offers can be viewed under the heading "Actions".
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