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Platincasino experiences - test & evaluation 2022

81%
100% to 250 $ + 120 FS
81%
#1 below the top 10
100% to 250 $ + 120 FS
  • Malta license
  • Trustly – Sofort
  • Standard verification
  • 24/7 Support
  • Free of charge and withdrawals
  • VIP program
positivee
  • Enjoy a good reputation
  • Offers a variety of slots and large live casino areas
  • Licensed in europe
negativee
  • Quite a small welcome bonus
  • No support around the clock
  • Payout limit available

How we test providers

Registration We the provider and give you a step-by-step instructions!
Bonus We activate the bonus & show all conditions!
Customer service We test customer service with different inquiries & share the service times!
Payments We make real deposits and withdrawals & go through the account verification!

General information and registration

The Platincasino has been around for several years now. The provider of players is primarily known and popular because of his extremely large game selection and the serious appearance. In the following Platincasino test report you will learn more about how my experiences with the platincasino failed and where the strengths and weaknesses of the provider licensed in Malta are.

The registration

If you first visit the Platincasino for the first time, you have to register before playing. To do this, simply click on the button of the same name at the top right. the Registration in this online casino is very simple And it doesn't take long.

Game offer

10/10
positivee
  • Huge selection of slot
  • Large live casino area
  • Overall very varied game selection
negativee
  • -
  • -
  • -

That The range of games in Platincasino is extremely extensive. Slots of more than a dozen of different developers are available here. You can also from a series of Play table Choose and choose between different live casino areas.

Slots

Fans of slot games get their money's worth in this online casino. The Platincasino offers you Far more than 2,000 different games from one Large number of developers. You can find slots from NetEnt, Play´n go, gamomat and Microgaming. But also games of less well -known developers such as those of Thunderkick or Playson are represented. According to the casino, the most popular slots include:

  • book of dead by Play´n Go with a payout rate (RTP value) of 96.21 %
  • Blazing Star From Merkur Gaming with a payout rate (RTP value) of 96.31%
  • Royal Seven XXL from Gamomat with an RTP value of 96.11 %
  • Ramses Book from gamomat with a payout rate of 96.15 %
  • Valley of the Gods by Yggdrasil with an RTP value of 96.2 %
  • Dead or Alive II from Netent with a payout rate of 96.82 %

The selection of the popular games in this online casino makes it even clear how diverse the offer of the provider is. Of course, it is not surprising that some jackpot slots are also available. So if you like to hunt for a progressive jackpot, you can do this in the platincasino on 24 different slots.

Live-Casino

The live casino area in the Platincasino is as extensive as the rest of the casino. You stand here Live games from three different providers to disposal. You have the choice between that Live Casino von Authentic, that of Netent and that of Evolution Gaming. The latter offers you the greatest choice of game.

You will not only find the classic roulette and blackjack, but can also take a seat at various sic boo and baccarat tables, play poker or you in one of the Game Shows Make cozy. There is the Dream Catcher Wheel, monopoly, Lightning Roulette und Deal or no Deal.

Overall, more than 80 tables are available in the three live casinos. The missions range from just a few cent minimal use, for example on some game shows, to several thousand $ per game round in roulette or BlackJack.

Bonus

8/10
positivee
  • Bonus from $ 10 deposit
  • Free free spins without a deposit
  • Fair wagering conditions
negativee
  • No bonus for Highroller
  • -
  • -

Like almost all online casinos, the Platincasino offers one Casino welcome bonus for new customers. If you do the Platin Casino Bonus would like to take advantage of your first deposit, you have to At least 10 $ the bonus code Welcome enter. This doubles your deposit up to a maximum bonus amount of 200 $. For your second deposit, you will also receive the 100% bonus code Happy2welcome, which guarantees you an additional bonus amount of up to 50 $.

On top of that, you get 30 free spins after the first deposit. There are 10 more free spins per day after your first deposit. In total, you will receive 20 free spins for free + 30 free spins according to your deposit + 70 possible further free spins.

Those: Platincasino

It is probably clear that the Platincasino bonus is also subject to certain conditions. You have to fulfill it so that the bonus credit can be transformed into real money and paid out. In this case the deposit and bonus amount must be set at least 30 times on slots, before a conversion of the bonus good habits takes place. Incidentally, other games in this online casino also contribute to fulfilling the bonus conditions. When implementing, you should make sure that you do not exceed 5 $ per spin and sales must be made within a period of 7 days.

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The free spins are subject to separate sales conditions. Profits from them must be set to slots at least 75 times in 7 days, before they turn into real money. You can also achieve a maximum of 100 $ through the free spins. In addition, the player account is removed from the player account with successful sales.

Bonusfree spins
offer100% bis 250 $120
Sales volume30x sum of deposit and bonus
Implement 75x
time limit7 days to decay7 days for free spins
Max. Profit-250 $
Min. Deposit10 $0 $
Game type salesSlots 100%, table games 20%, live casino 20%, video poker 5%, rest 0%
Slots 100%, Rest 0%
Max. Use5 $5 $

Seriosity & security

9/10
positivee
  • european license available
  • Security is guaranteed
  • Good options for player protection
negativee
  • Permanent exclusion only possible via support
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  • -

My experiences in terms of Seriousness And security is consistently positive at the platincasino. The online casino has earned a very good reputation since its foundation in 2013. This is certainly not least due to the Of the Malta Gaming Authority issued european license. The platincasino can therefore always be considered serious. In terms of security, too, there is no reason to worry in this online casino. The Platincasino works with the latest encryption technologies to ensure the safety of your data and transactions.

The player protection is also an important aspect. In the Platincasino you have to call up your account area via the menu bar on the left. Then you have the opportunity to sit down different limits. For example, you can choose to set an individual deposit limit or to set a loss limit. You can also exclude yourself from playing for a period of up to 30 days. However, permanent blocking is only possible after ing the support.

Service & Support

7/10
positivee
  • German-speaking live chat
  • E-Mail-Support
  • Friendly and helpful employees
negativee
  • No 24/7 support
  • No hotline
  • FAQ very lean

If you need help in the Platincasino, you will have different ways to us with the support of the online casino. Am The simplest is certainly to open the live chat. It is available every day between 9:00 a.m. and 00:00. The employees are almost always German -speaking, very friendly, extremely quick and competent. During the opening times of the live chat, I therefore recommend you to use it.

Alternatively, you can also make an email [email protected] write. You can only count on an answer within the next 24 hours. Very general questions can also be clarified via the FAQ of the casino. However, this is not particularly extensive and therefore only to a limited extent.

DetailsResponse timeavailablequality
Live ChatButton below rightfew seconds9:00 a.m. to 00:00 a.m.5/5
e-Mail[email protected]
24 hours24/73/5
HotLine-
---
OtherFAQInstantly24/73/5

deposits and withdrawals

7/10
positivee
  • Includes and withdrawals from $ 10
  • Sufficient payment methods available
negativee
  • Long processing time for payments
  • Payout limit of $ 10,000 weekly

A whole series of payment options will be offered in the platincasino. With the deposit you have the choice between Credit card, ecopayz, ppaysafecard, Trustly, the e-wallets SkrillandefinedandandefinedNeteller, CashToCode, Instant bank transfer, Muchbetter and - at least for all APLE users - Apple Pay. A minimal deposit limit of 10 $ applies to all of these deposit methods. The maximum deposit for all methods is 5,000 $. The only two exceptions to this are cashtocode and Paysafecard, each of which enables you deposit of up to 1,000 $.

  • Deposits from $ 10 with all methods
  • Maximum deposit amount $ 5,000 or $ 1,000 for cashtocode and Paysafecard
  • Payouts from $ 10
  • Maximum payout amount $ 1,000
  • Payouts within 3 to 5 working days

Payments are always carried out in the Platincasino using the same methodthat was also used for the deposit. So that you have one Platinum casino payout can apply for your account balance at least 10 $. You can also withdraw a maximum of 1,000 $ per transaction from your casino account. However, it is possible to apply for several withdrawals directly in a row. It is only important that you do not exceed the weekly payment limit of 10,000 $.

In order to let a payout request go out successfully, you absolutely have to Verify the player account. Unlike many other casinos, the Platincasino does not allow any payouts as long as you are not fully verified. To end the verification, you have to send the online casino some documents. This includes, among other things, a copy of the front and back of your ID card as well as a current address certificate in the form of a supplementary calculation. In addition, other documents are occasionally requested, which must be evidence, for example, that the account used for the deposit actually belongs.

My experiences with the first deposit, bonus registration and the payment

My first deposit went without any problems. I was able to deposit 30 $ very quickly and comfortably with my Skrill account. During the deposit, you shouldn't forget to enter the "Welcome" bonus code. You will also find the code for the welcome bonus on the homepage.

Mein Bonus was activated and credited directly. So no problems await you here either. The only thing that should be noted is that the bonus is linked to your real money. This means that a direct payment is not possible at first.

Positive is definitely that Before the first payment of the KYC process pending. For this I submitted my ID card, confirmation of my address and confirmation of the payment method used, in my case in my case a screenshot from my Skrill account with the name and the user ID. Then I had to wait for the documents to be confirmed.

Only then could I continue with the payment. However, my payment was canceled by means of my Skrill account. When asked by support, he said that The paid money must first be implemented completely. Said and done. So I was looking for a suitable application. Unfortunately, luck was not a hold at all and my complete use shrank to 37 cents, which I unfortunately cannot pay. But of course it doesn't have to run with you.

VIP & Treueprogramm

9/10
positivee
  • Automatic participation in the loyalty program
  • Various rewards in the Rewards area
  • Advantages for step upstairs
negativee
  • Relatively few rewards
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  • -

That Platincasino has a fairly simple VIP system. As soon as you have made your first deposit, you automatically take part in it and come directly to the bronze status. This brings you five free spins for Book of Dead and the opportunity to collect platinum coins in the future. In the lowest VIP level, 100 $, which you put as real money on slots, correspond to a platinum coin. The higher your level, the better the conversion rate of real money inserts to platinum coins. If you reach platinum, for example, 10 $ in real money inserts ensure that a platinum coin.

You can then exchange these platinum coins for various premiums in the reward area of the casino. These are free spins for selected Slots, Bonus credit or also Real money. However, you have to note that your platinum coins expire after a certain time. This does not happen only if you have reached the platinum level.

Minimum assignment & limits

9/10
positivee
  • Many possible uses
  • Live casino area with different limits
  • Suitable for beginners and high rollers
negativee
  • Transaction limit for payouts
  • Weekly payout limit
  • -

The sheer mass of games in the Platincasino of course enables one Variety of missions. Many of the available slots can already be played with a cent used per payline. At the same time, possible operations of a hundred $ or more per spin are not uncommon.

Are also in the live casino area numerous different missions possible. Especially with the game shows you can often play with less than one $ use per round. On the other hand, you allow you to place some roulette and blackjack tables to place operations of a few thousand $. In view of this variable height, my experiences with the Platincasino are completely positive, since both beginners and high rollers are enabled a suitable game.

When paying, you should pay attention to the given limits. So you can book a maximum of 5,000 $ per transaction to your casino account when depositing. There are also certain limits for the withdrawals. It is not possible to withdraw more than 1,000 $ at once. You can also withdraw a maximum of 10,000 $ per week from your account.

Optik & Design

8/10
positivee
  • Good structuring of the casino
  • Good search and filter function
  • Overall pleasantly designed
negativee
  • Small error in the display in the account area
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The side of the platincasino is in itself Quite inconspicuous, but very clearly built. You can have the offered games filtered according to different categories or only display the slots of a specific developer directly. There are also some prefabricated categories that also simplify the search for the right game.

This is opposed to the account area that is not very well done. If you click on the icon for your profile, the following page will not be displayed correctly and is therefore not clear. I therefore recommend navigating the menu bar on the left to avoid this error.

In summary, I find the presentation of the page satisfactory.

mobile App

9/10
positivee
  • Mobile
  • All important functions available
  • Similar structure as desktop version
negativee
  • Not download your own app
  • -
  • -

Should you search in the various app stores for an application of the platincasino, you will find very quickly that there is none. But this is not tragic, because you can easily reach the online casino at any time via the browser of your smartphones or tablets. The design of the mobile variant of the casino differs only slightly from that of the desktop version.

All important functions of the casino are therefore also available to you. You can find a large part of the games, call your account area, the Support Perform and pay and withdrawal. So if you want to play in the platincasino on the go, nothing stands in the way.

More offers

5/10
positivee
  • Keno on offer
  • 77 Different scratch card offers
  • -
negativee
  • Hardly any bonus campaigns for existing customers
  • No sports betting area
  • Hardly unusual to discover

With further offers it sees in the platincasino relatively Mau out. There are some special games available, but there is not much to discover. After all, the rather rare game Keno is offered. A game that resembles the lottery. In addition, some online rubbing cards are offered. 77 different. A very decent value. In contrast to many other large online casinos, the Platincasino does not offer its own sports betting area.

Overall rating

81%

The Platincasino test has shown that this is A serious, extremely extensive and finally really good online casino acts. Smaller criticisms are the very small one online Casino Bonus And the lean support times of the provider. The game selection, the VIP system and the entire presentation of the casino make up for it again.

Platincasino is suitable for players who have already played in the online casino one or the other time and are therefore also able to cope with a large mass of games. Whether low or high roller does not matter due to the almost unlimited possible uses.

Popular slots:

What do you think about platinum casino?