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Casino evaluation criteria - this is how we start our online casino rating!

The newcomers in the virtual game scene are always facing one crucial question: Which online casino should I register with? On the web it is teeming with pages that give supposedly useful answers. Many of them scratch evaluation criteria or the specific reports from the description of their casino Online Casino Test However, only on the surface. You don't have to fear that at our online casino rating - we will check where others only suspect! For example, we really play in the course of every review process With Online casino real money and accordingly can be information about deposit and payment times, limits, identification procedures, etc. like no other online casino information portal on the net.

the essentials in brief
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The best providers on the market

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What makes our online casino reviews so special?

We offer real Online casino experiences From players for players! Of course, we also use similar casino evaluation criteria on the basis of other information platforms on the web, but there is a that certain in authenticity and initiative. For example, no casino customer service is certain before our testers if important information is missing on the website for our readers-i.e. you-important information.

We mercilessly catch up if Security, seriousness, usability And other central factors for an all -round relaxed gaming experience. Although subjective experiences also offer some of our competitors, since we actually go to the evaluation of the game platforms with a large team of real testers and always try all the features, we usually have The most satisfied readers.

We not only always provide you with the very detailed reports, but also without exception on correct data. Of course, there can also be changes in the casinos. Since we are our online casino rating regularly refresh, the corresponding points are quickly added.

We are particularly proud of our precise test procedure for the payment processes. In fact, we go through the complete procedure once every online casino rating. That means we don't just register and look Which payment methods are actually offered to our readers - We also try them out. So a deposit is always carried out and played with real money. This gives us such detailed information on corresponding processes that nobody else can offer!

Our most important casino evaluation criteria at a glance:
  • Games and software providers: Quality, number, popularity, topicality and payout rates of Slots, Jackpots, live casino games, bingo, scratchcards etc.
  • Security and reputation: Encryption, license (s), seal of independent organizations, background of the operator, etc.
  • Desktop and mobile casino: Usability, design, different offers or features at mobile and desktop and much more.
  • Payments: Offer of deposit and withdrawal methods, reliability, speed, KYC analysis, limits and much more.
  • Bonus offers: Scope, fairness and conditions of the welcome bonus, VIP program assessment, presence of offers for existing customers etc.
  • Support: Contact routes, 24/7 enableability, reaction speed, friendliness and competence

As soon as there is a final online casino rating, the corresponding values are entered into our extensive database. Among other things, we work with a simple but very meaningful point system. The best online casino reviews of course always appear at the head of our ranking. Before the more detailed viewing of a test report, you will receive the most important information in an overview as here:

Our Testers put a lot of passion in every experience report, because you know how important real and honest reviews are for you. We are also well aware that casino fans from Germany are particularly critical-and we are only happy to assume this fact. Among other things, this is why we put the bar so high for the standards for our tests. Many of our experiences confirm the results of Well -known control organizations, such as Ecogra. If we disagree in our online casino rating, we will never withhold this from you. We test and evaluate where others only suspect - authentic, honest, reliable and critical! If an online casino does not behave in accordance with the rules, it ends up on ours Casino Blacklistthat you can see here.

How do you recognize a good online casino? Our online casino rating is so detailed!

The criteria for our online casino rating are the most extensive that you will currently find online. Below we explain The central aspectsthat you absolutely have to start with every game platform that you consider.

The 10 casino evaluation criteria of the online game editorial team in detail

We do not want to withhold our detailed guidelines on the online casino rating for everyone who wants to know exactly. In each review category, we award a maximum of 10 points that are finally added. So far, no casino has reached the maximum of 100 points. Even with the Big Playern in the industry, there are always some criticisms. Since our Tests, among other things, for authenticity and honest opinions Standing, we always speak comprehensively the more difficult facts. Because - as already mentioned above - we know how important real experiences are for your fun factor and not least your chances of winning. Look below what it means to really test where others only suspect.

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The registration: Already here it can catch with one or the other test

Registering in a casino should be easy and quickly take place. This is exactly what applies to most game platforms on the market. Some seem to be a prerequisite for one relaxed start to the game pleasure but not to have recognized. Here there are charging errors, sudden language changes, unnecessary and difficult to interpret input fields and further obstacles. In the worst case, you get the message after going through a long form, that registration is currently not possible. Under these circumstances, of course, you like to look around for another casino. However, we always pull the test through for you.

Positive game providers are positive who query the few data or only the information that is really needed and also provide transparent information about conditions and rules at the very beginning. Furthermore one should are not lured into a newsletter trap and optimally the setting of limits is already when registering possible. The double opt-in procedure, i.e. the confirmation of registration by the player via an email or via SMS, means a slightly greater amount of time, but it is a sign of security and seriousness. Then Serious online casinosthat is obviously in accordance with the european Data Protection Act.

Since the registration can be an obstacle, but is no longer significant when using the casino, there is still no point evaluation here.

1. Casino offer: Quality, variety and high winning options are optimal

The gaming portfolio, more precisely the selection of slots and Online casino table gamesfor many players is the central argument for or against registration in a casino. Accordingly, considering this offer also receives an upstream spot in our tests. Game platforms with many games, of course, often have the edge here - still The quality is clearly more important than the pure mass. So we pay special attention to the offered software providers and the titles offered by those.

are NetEnt, Microgaming, BetSoft, Play’N GO, YGGDRASIL And present similarly large brands, that's very good. If a casino (additionally) with playtech, NovomaticandefinedandandefinedMercury Working together, the online casino rating will be even better at this point. The cooperation with the big names of the industry is always too A sign of Security and seriousness.

Furthermore, it comes to the Details on. In other words, some game platforms have many games and/or titles of very well -known brands in their program, but they may not have been updated for a long time. According to our experiences, players of today not only want the classics, they always want neue Casino Slots the big provider enjoy. We also provide you Unknown casino slots such as Best casino games before.

Furthermore are JackPots still very popular. No wonder, because if you get properly clearing up in the progressive games of Netent or Microgaming, you can become a millionaire from one moment. So we see whether and which Jackpot Slots are available and evaluate here too.

We also have that Usability of the games in view. So we always test numerous games ourselves and evaluate the loading times, play fluid, possibly existing additional features within the gaming interface, such as RTP ads or options for fast deposit. Our experienced look is not hidden.

Of course, all of this also applies to table and especially the generally very popular live casino games. A Live-Casino has now become a good standard on every game platform. Corresponding games should convey a particularly real casino feeling. We analyze whether the quality and the quantity are correct, how much you can really set and whether there may be special offers. The following always applies: roulette, blackjack, baccarat and poker should at best both as Computer -based tables as well as live live. In addition, of course, you also want the popular ones Game Shows how MONOPOLY live Or see Dream catcher.

Point distribution casino offer
  • 0-3 points: Unattractive portfolio with a comparatively little selection, important game types are missing
  • 4-7 points: good offer, but with some clear weak points (for example no jackpots)
  • 8-10 points: Very good and varied program with some outstanding games, such as high jackpots, and with an above-average live selection

2. Bonus offers: Good conditions are more important than high sums

The online casino rating of the bonuses is always a complex matter. So quite a few game platforms advertise with one online Casino Bonus, the high percentages, amounts of money, free spins and even Bonus money without deposit promises. However, very few players check what is really behind it. In order to recognize whether a deal can be made beneficial in profits, it is usually not only necessary to read the bonus conditions precisely, but also a real test.

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The conditions are basically visible from everyone, but the sighting can make up for a complex and the legal language used is not for everyone. Should it No transparent bonus rules We recommend that we recommend an arch to make the deal and often the entire casino. Conditions that are only available in English are also not advantageous - however, especially with new casinos, it may be that there is simply no translation here.

DIE Central questions regarding the bonus conditions are always: what are the sales conditions? Can the deal only be released with certain games? Are there certain commitments with the bonus or maybe other important restrictions? If the sales factor is high and the term is short, the bonus is probably difficult to play through and is therefore not recommended. On the other hand, offers with high percentages, reasonable bonus credit and as simple sales conditions that can also be met in many games are easy to play.

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Now we come to the test:

Of course, you cannot carry out the test yourself. Because once you have accepted a bonus, you will play it or not. In fact, however, there are sometimes conditions when playing with the bonus, under which you would not have used the deal. In this way, the bonus money can be delayed or the profits achieved can only be complicated to real money after free spins. Sometimes there are also special Exit rulesunder which you do not have to fully fulfill the sales conditions and still benefit. How and whether this works can not be completely grasped beforehand. Casinos without sales conditions are of course extremely in demand.

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We always pay real money and test the new customer bonus for you at every casino in all details. This gives you information that nobody else offers on the web. It is not uncommon for our online casino ratings even come to light, about which the customer service of the respective platform does not even know.

Next to the Casino welcome bonus We also focus on the other deals. The game platforms that always supply existing customers with attractive offers are of course far ahead.

You can always find the exact information clearly and comparable in our table:

Bonusfree spins
offerWhat does the casino offer you for your deposit/registration?What does the casino offer you for your deposit/registration?
Sales volumeHow often do bonus money & deposit have to be implemented?How often have to be implemented from free spins?
time limitHow much time do you have to implement?How much time do you have to implement?
Max. ProfitHow much can you win Max.How much can you win Max.
Min. DepositFrom how many $ do you activate the bonus?From how many $ do you activate the free spins?
Game type salesWhich types are part of the bonus fulfillment?Of course, only slots count here
Max. UseHow high can the use be?How high can the use be?
Point distribution bonus offers
  • 0-3 points: No bonus for new customers and at the same time weak with regard to the existing customer campaigns
  • 4-7 points: Bonus with a small sum or disadvantageous free play conditions available, isolated deals for existing customers
  • 8-10 points: attractive, customer-friendly bonus portfolio and regular deals for existing players

3. Seriosity & security: The most important factors under the casino evaluation criteria

Security and seriousness are actually highly important points with every evaluation of online casinos. Because even the best game portfolio and the most promising deals do not bring you anything if, for example, due to insufficient encryption, you are ultimately losing money or immediately carefully hewn off by the operator of the game platform.

In order to be able to exclude these and other unsightly facts, we look at specific safety and seriousness characteristics. So should Every casino has an official license - preferably in europe (Germany, Malta, Gibraltar)-and SSL-assured be. We also pay attention to independent organizations, such as IBAS and ECOGRA.

Furthermore, it is an advantage if you can simply make settings for limits, self -closing and other requirements for sufficient gambling addiction prevention. The cooperation with corresponding Watchdogs such as Gamblers Anonymous or Begambleaware, is compulsory for licensed casinos.

We also take a close look at the business activity of the respective operator. We know the big brands very well through our many years of experience and can draw important conclusions for the tests. For example, if, for example, many other game platforms of a company have been rated positively, the brand is traded on the stock exchange and/or the operator may be a good cause, sponsoring, etc., you usually have to worry less about security and seriousness do as for Unknown online casinos.

Point distribution seriousness & security
  • 0-3 points: uncertain casino, no license, hardly any information about the operator
  • 4-7 points: licensed game platform with a smaller question mark
  • 8-10 points: EU license and test seal of independent test organizations available, well-known operating company in the background, top in data and player protection

4. Service & support: options, accessibility and competence

The quality of the customer service often also says a lot about the security and seriousness of a casino. The options and the accessibility of the employees are often restricted with questionable casinos. The fair and customer -oriented game platforms, on the other hand, offer At best, 24/7 support via live chat, telephone and email, whereby the response times are short and the skills and friendliness are high. If a casino platform is offered in German, German customer service should of course also be available.

In addition, more players want question-sides, so -called FAQs, For quick problem solutions- and also accounts on social networks are now not inconsiderable service and also Seriousness factors. If a casino is active on Facebook, for example, players there (at best) receive important information and can also communicate with support directly via the channel. In addition, casino customers in such social media have the opportunity to complain very publicly in the event of serious problems. Therefore, dubious game providers like to do without social media accounts, which does not mean that every online casino that is not active on Facebook, Instagram and Co.

In our table you can see the most important information summarized at a glance:

DetailsResponse timeavailable
Live-ChatIs there a live chat? Where is the button hiding?How long do you wait for the connection?From when to when can the live chat be reached?
e-MailWhat is the email address of the support?How long do you wait for the answer email?From when to when can e-mail support be reached?
HotLineUnder which phone number do you reach the support?How long do you wait in the queue?From when to when can the hotline be reached?
OtherAre there any other routes or information platforms such as a FAQ?
Point distribution service & support
  • 0-3 points: difficult to reach customer service, no support in German, inadequate answering inquiries
  • 4-7 points: Sufficient support, but with weak points in quality or accessibility
  • 8-10 points: very good to outstanding performance, friendly, expert, German-speaking and quick

5. Payments and payments: At our online casino rating we play with real money

The dear money is of course a very central aspect of gambling in the online casino. We know how important liquid, fair processes are and therefore lead to our Tests real deposits, play the welcome bonus and take payments before. Because promises can be made a lot from casino side, but it is not uncommon for reality to look different, especially in finances. Our test of deposit and payment is in fact unique on the net.

Corresponding transactions must be sufficiently secured at the base. However, this is not only guaranteed by the casino, but depends primarily on the payment service providers. Good online casinos Therefore, only cooperate with well -known services in which the security for the money of the customers is guaranteed. A wide selection of options is also advantageous, because the preferences of the players are of course also diverse. Some prefer e-wallets such as Skrill or Neteller, but others prefer to transfer with credit cards or with one Online Casino Klarna invoice.

Reading recommendation: Is there a Online casino on account?

For practically all casino fans, payment times and any fees are extremely important. In real use, we take a close look at how long a deposit and a payout take really minimal and whether there are additional costs in any form. With the written information, we are not satisfied with any online casino rating.

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That too KYC procedure, in the course of which you have to verify your identity and which is due to almost every game platform before the first payment, does not remain unlightened with us. Because sometimes it is unnecessarily complex and here is sometimes too extensive information.

Our unique selling point is certainly the fact that we take money in our own hands and deposit real money with every online casino. In the best case, we can also pay it out again. Unfortunately, that doesn't always work. You will then read with us what this can be and what pitfalls you may be put.

Point distribution deposits and payments
  • 0-3 points: few payment options, fees, very slow payouts
  • 4-7 points: decent portfolio of payment options, good times, no or only isolated fees, some weak points
  • 8-10 points: very customer-friendly transaction options, fast, free and unconditional payments

6. VIP & loyalty program: The of bonuses can raise the joy of playing again

For casinos, the offer of a VIP or loyalty program is a good opportunity to keep customers happy and encourage those to play regularly: there is no doubt about this self-benefit. Corresponding offers should also give the players actual advantages. If the conditions are obviously bad and/or imperative, which may only benefit the operator himself, if you get on the ladder to the VIP, you will find out in all important details from us.

In fact, every type of loyalty system, i.e. classic approaches or level-based programs or shop variants, has its specific advantages and disadvantages. It is always important that you are not neglected. Then exactly a VIP program through goodies, such as exclusive bonuses, gifts or faster transactions, a lot of additional fun bring.

Point distribution VIP & loyalty program
  • 0-3 points: no loyalty system and no other bonus offers for existing customers
  • 4-7 points: VIP program with weaknesses
  • 8-10 points: Attractive level VIP system or shop program with all-round customer-friendly orientation

7. Minimum assignment & limits: Customer friendliness is also a trump card here

We also test with real money when it comes to minimum use and limits. Of course, the assignment options are ultimately dependent on the games, but it should always be A good mix for all types of casino fans present. Beginners and average players want to set lower sums, but hundreds or thousands of $ must sometimes be playable for high rollers. We give you a corresponding overview based on our casino evaluation criteria.

It remains to be mentioned: We don't play that Maximum insert, because this can be significantly beyond the ten thousand stamp in the live casino. Without a real deposit, access to such tables and thus the Insight of the limits However, often not possible at all. So we also offer insights here that you don't get elsewhere.

In addition, there are specific daily, weekly or monthly payout limits in practically every casino. It is very important to know this, because when exceeded, sensitive fees are often lurking. Of course, we will always provide you with all the important information in this regard.

Point distribution minimum use & limits
  • 0-3 points: limited assignments and many limits
  • 4-7 points: decent width of possible uses, largely flexible payouts
  • 8-10 points: the right area of application for every player type, none or only a few limits

8. Optik & Design: Above all, user -friendliness must be right in the online casino rating

The visual presentation itself can of course be rated with difficulty. Whether a casino is beautiful or ugly is often in the eye of the viewer. Nevertheless, there are some general advantages and disadvantages to consider here. For example, an overall dark casino design is ideal for players who like to set in the evening. In contrast, bright game platforms are more suitable for day players. and Clear structures as well as computing menus and other buttons or features have an immense effect on the joy of playing out. For example, if you generally take a long time through a nested structure and a confused menu navigation to find in a casino that you are looking for, you will quickly frustrate and prefer to play somewhere else. You always read with us which game platforms are attractive and above all offer good usability.

Point distribution optics & design
  • 0-3 points: confusing website, not in German, no clear user management
  • 4-7 points: appearance mixed, functionality given
  • 8-10 points: attractive design, in German, menu navigation self-explanatory, completely user-friendly

9. Mobile app: The compatibility with smartphone and tablet is a must today

Online casinos have been used for a few years now. It doesn't always have to be on the road, even at home on the sofa you can of course be set particularly comfortably via the cell phone or tablet - if the Casino App of the casino of your choice is coherent. There are basically two options that both have their advantages and disadvantages. So can Download apps, for example, are sometimes used without an internet connection or for very weak bandwidths and web apps that work via a browser are particularly compatible - often even to old devices.

It is always important that players are offered a good usability in the portable variant and that there is no compromises regarding the Game offers or have to do the specific casino features. Registration and deposit and payment must be possible without any problems, there should be a live casino and, if necessary, existing jackpots on the desktop. Furthermore, the support must not be restricted and you should- a very important criterion for an online casino rating for mobile playing- from the same security and Seriousness factors Benefit as on the PC or Mac.

Point distribution mobile app
  • 0-3 points: No mobile offer or exclusively a outdated WAP version
  • 4-7 points: Mobile missions possible, but with weak points in terms of equipment or compatibility
  • 8-10 points: good app (download or web app), smooth usability via smartphone or tablet in all areas of the desktop variant

10. Other offers: online casinos provide more than slots and table games at best

In fact, not only the number of multi-provider casinos is growing steadily, i.e. such platforms that work with a variety of game developers, but also those of the providers of very different gaming types. So there are now a lot of casinos that too Sports betting, live betting, virtual sports and/or other Betting options in the program or vice versa with a casino. Of course, further offers are almost always an advantage, because this gives the game opportunities greater, which means more variety and at best increased fun. Sometimes, however, the additional options are more poorly implemented than right, since they do not affect the core competence of the operator. We always explain corresponding connections or pros and contras in our online casino reviews.

Point distribution further offers
  • 0-3 points: No additional offers
  • 4-7 points: sports betting or other offers available, but only to a limited extent
  • 8-10 points: large sports betting, live betting and virtual sports selection and possibly other offers

What is to be held of the casinos of the sports betting providers?

Almost every sports betting provider also starts with an online casino in the side area. The question is: if the Sports betting casinos all -round safe, appealing virtual game stores or just one "Cheap copy"? At this point we would like to break a lance for the bookmakers.

We can fully recommend the gaming in the casinos of the bookies. The game portfolio hardly differs from the special providers. According to our experience, the majority of sports betting providers relate to the software from Microgaming and Netent. In practice, this means that you can earn the same high profits as in a classic online casino. The well-known network jackpots are often playable at the betting provider. However, it is at least as important that as a rule the same high security standards as apply in the sports betting areas. Here, of course, we accept the same casino evaluation criteria in a test as elsewhere.

Conclusion: trust in our online casino rating and save you nerves and work

Finding the right online casino is often a difficult undertaking due to the now immense selection of providers. Of course, you cannot try all providers yourself to see whether the portfolio actually fits in all details. We would be happy to help you. Our team of played authors is practically 24/7 on it, with the raging developments on the casino market Keep up. As we have shown, among other things, it is important to take into account new factors that sometimes have a strong influence on the quality of a casino (in the future).

In this regard, the main thing is that Legal realignment in Germany 2021. However, it is already important to take countless casino evaluation criteria into account. We have this in mind for you and offer in our tests much more than standard considerations! However, it is always worthwhile to be able to judge badly and well. With the help of the tips listed above, this should no longer cause you any problems in the future.

Believe us when we tell you that we like to take the gray hair and nerve-wracking hours in the live chat of customer service for you. Because this is the only way we can really tell you who it means with you. In our editorial team, too, it is only played with a provider, If one of our editors has put it through its paces and gives up his thumb. You can always decide for yourself, but we would no longer play without reading the test report.