General information and registration
The Frank & Fred Casino is still relatively new on the market, because the website of the virtual arcade Went only online in 2018. According to his own statements, the goal of the online casino is to provide its players the best games and the best mobile platform. But does the casino also do justice to its own requirements in reality?
At first glance, the gambling provider makes a very good impression. However, for the evaluation of a Internet Casinos many details of importance. So I have the provider in Frank & Fred Casino Test checked in detail for you. In the following review, I will describe how my personal Frank & Fred Casino experiences are.
If you only want to play for fun and without real inserts, you can do this without your own account. At the latest, if you want to set real money, you need a player account. You can create a casino account within a few moments. I will explain how the registration works in detail in the following:
The online casino receives points for the fact that new customers ask for daily, weekly and monthly deposit limits immediately after the account creation. From the point of view of the player protection, this procedure is absolutely exemplary.
- High quality slots
- High jackpots
- RTP value always specified
- Only a few live tables
- No game shows in the live casino
- Only about 10 providers
The Frank & Fred Casino test shows that you are in the virtual arcade between More than 500 games can choose. The casino offer includes ordinary slot machines as well as jackpot slots, table games and a live casino.
Certainly there are some online casinos in which the number of games is still much higher. However, there are often a lot of games of less quality in the portfolios of corresponding arcades. After my Frank & Fred Casino experiences, the gaming operator focuses on High quality slots and Online casino table gameswhat is definitely positive.
The same applies to the cooperation partners. You will only find games of around ten providers here. For this, with facts such as Netent, Quickspin, Leader Games and Play’n Go Numerous known developers represent. On a partnership with Microgaming On the other hand, the Frank & Fred Casino did without. But even without the well -known provider, there is definitely no boredom in this arcade.
Slots make up most of the games in Frank & Fred Casino. The offer includes both classics and the Starburst Slot Or Gonzo’s Quest, but also a whole series of new or innovative slot machines. In the "most popular" category, the online casino lists the following slots:
- book of dead (Payout rate of 96.21 %)
- Reactoonz (Payout rate of 96.51 %)
- Guns n‘ Roses (Payout rate of 96.98 %)
- Narcos (Payout rate of 96.23 %)
- Extra chile (Payout rate of 96.19 %)
What really inspired me in my research: Various data for the respective slot or game are always displayed under the game screen. You can not only find out how high the RTP value is. The maximum payment as well as the number of reels and paylines is also specified. This enables you to quickly see all relevant information about the slot machine.
There are currently in Frank & Fred Casino A little more than 25 slot machines that are equipped with a progressive jackpot. The portfolio includes various well -known titles such as Mega Fortune, Hall of Gods and Arabian Nights, some of which were equipped with several million $ at the time the review was created. However, I have to criticize at this point that the heights of the jackpots are not displayed on the main page.
The category of classic casino games comprises almost 50 games, with both several versions of Roulette as well as from BlackJack, Baccarat and poker are present. In addition, you can also access games such as goldslam, Megamoney, Muertitos or World Football in this area.
What that Live-Casino Unfortunately, the provider cannot convince. Because it is Only 15 live tables availablethat are provided by NetEnt. The Frank & Fred Casino is also limited to roulette and blackjack. The arcade does without Poker, Baccarat and Sic Bo as well as Game Shows. How high the minimum inserts and limits are, differs from live table to live table. The following list gives you an overview:
- Roulette: Minimum insert: $ 0.1 - 1 $ | Limit: $ 50 - 10,000 $
- BlackJack: Minimum assignment: 1 $ - 25 $ | Limit: $ 100 - $ 2,500
- High bonus amount
- Large number of free spins
- Customer -friendly sales target for bonus
- Short deadline for sales destinations for free spins
The Frank & Fred Casino Bonus should be a powerful argument for many users to create an account for the virtual arcade. It is a top offer. New customers receive one on their first deposit 100 percent bonus up to 100 $ and 300 free spinsthat spread over 30 days.
In order to secure you a bonus credit, you have to at least Enter 20 $, although a lower amount in this online casino would not be possible. On the other hand, you want the greatest possible possible Bonus Secure a deposit of 100 $. However, note that the free spins granted daily are only valid for 24 hours and are deleted if not used. You can use the free spins for Book of Dead.
Free the Frank & Fred Casino bonus
A payment of the bonus and all profits earned is only possible after you have mastered the bonus conditions. You can do this by implementing the sum of the deposit and bonus 25 times within 14 days. For example, you pay 100 $, the basic amount with the 100 $ bonus credit is 200 $. As a result, sales of 5,000 $ (200 $ x 25) are necessary. On the other hand, a 35x sales goal applies to profits from free spins, which you have to achieve within a period of 3 days.
However, the required sales drops with increasing VIP rank. In both cases you should Value of the different games note. Only slots count 100 percent in sales, whereas table games (apart from Video Poker) as well as missions in Live-Casino contribute to 10 percent to the sales target. In addition, you can only set five $ per round.
|offer||100% bis 100 $||300 free spins (10 a day, 30 days)|
|Sales volume||25x (deposit + bonus)||35x (possible by rise in the VIP level improvement)|
|time limit||14 Take||24 hours for use, 3 days for sales|
|Max. Profit||-||100 $|
|Min. Deposit||20 $||20 $|
|Game type sales||Slots 100%, table games except for video poker 10%, live casino 10%||Slots 100%, table games except for video poker 10%, live casino 10%|
|Max. Use||5 $||5 $|
Seriosity & security
- Two licenses available
- Various limits adjustable
- Voluntary self -conclusion possible
- Isolated complaints
If you are looking for the right online casino, seriousness is a key criterion. After all, nobody wants to be with a provider gamble onlinethat manipulated the games in his favor or does not pay customer funds. At the Frank & Fred Casino you can rely on the fact that everything is right:
The online arcade has an official happiness license from Malta (license number: MGA/B2C/716/2019). The casino is also in possession of a Swedish license (license number: SFS 2018: 1138), which, however, does not indicate the arcade on its website.
Since the gambling provider is regulated by two authorities, you can be sure that no signs of fraud or rip -off can be found here. So far, nothing negative has been known about the operator of the brand. The Mill Adventure Limited, a company registered in Malta, is behind the Frank & Fred Casino. There are no sister brands at the current time. The comments on the Frank & Fred Casino published on the Internet are almost always positive. I was only able to find isolated symptoms, but which were usually clarified.
Customer data is always transmitted in Frank & Fred Casino via a secure connection. The online casino uses SSL encryption technology, which is also used in the banking sector.
On the subject Player protection the gambling provider behaves as well exemplary. You can not only set daily, weekly and monthly deposit limits, but also loss, session and operational limits. If you play, a reality check will also appear after every hour that reminds you of how long you have been active. In addition, a voluntary self -conclusion is also possible, which you can set directly via your profile.
Service & Support
- Support in German
- Customer service 24/7 occupied
- Short waiting times in chat
- No hotline
- No FAQ menu
- Employees not always knowledgeable
You can Frank & Fred Casinos' customer service by either by live chat or via email. German -language support is occupied by 8:00 a.m. to 2:00 a.m. The English -language customer service, on the other hand, works around the clock, so that you can always reach an employee.
The employees are always friendly, but according to my Frank & Fred Casino experience, cannot really score with expertise. As soon as questions go into detail, you often only get general answers that do not help. Especially with the Top Casinos Employees usually know the industry better.
In my view, the lack of a telephone hotline is not really a shortcoming, since you can also support directly via the live chat. As a rule, you don't even have to wait 30 seconds for an employee of the casino. On the other hand, it is to be criticized no FAQ area are. So there is still a need for improvement in customer service.
|Live Chat||Speech bubble at the top right||30 seconds||24/7||4/5|
|[email protected]||4-6 hours||24/7||3/5|
deposits and withdrawals
- Broad payment portfolio
- Free and direct deposits
- No credit card payments
- Fees for payment via bank transfer
- Long payment period
To make transactions, you have one whole series of means of payment to disposal. However, there are some criticisms. Even if the symbols of Visa and Mastercard are displayed on the website, no credit card payments (more) are possible. The support told me that this change would go back to new laws. However, samples I carried out in some arcades showed that the problem does not exist with other providers.
The following list illustrates which payment services you can use for deposits:
- CashToCode (at least $ 25, a maximum of $ 200), prepaid payment card and replacement for Paysafecard
- Trustly (at least 20 $, a maximum of $ 50,000), specializing in payment delicacy services, works via online banking
- Clear/Instant bank transfer (at least 20 $, a maximum of $ 2,000), direct transfers via online banking
- Muchbetter (at least 20 $, a maximum of $ 1,000), payment app or e-wallet for mobile users
- Skrill (at least 20 $, a maximum of $ 5,000), electronic wallet (e-wallet), alternative to Hisl
- Neteller (at least 20 $, a maximum of $ 5,000), more e-wallet
- Rapid Transfer (at least 20 $, a maximum of $ 5,000), payments via online banking
- ecopayz (at least 20 $, a maximum of $ 1,000), secure and fast via e-wallet, prepaid card or virtual MasterCard to count.
Deposits are always free of charge and land directly on your player account. For payouts, you are up to CashToCode and Klarna available as for deposits. However, the platform always shows you only those transaction agents that you can really use in the current case. Which these are depends on the service you used for the deposit.
The minimum amount for payments is also 20 $. However, there are some things that provide negative Frank & Fred Casino experiences: On the one hand, the processing time is very long with up to 72 hours. On the other hand, fees for transfers are transferred to the bank account. Only withdrawals via e-wallet are free. In addition, there is a weekly payout limit of 10,000 $ and a monthly limit that is 25,000 $. It doesn't use anything that the Frank & Fred Casino shows you a limit of 50,000 $, for example, at Trustly.
The legally prescribed KYC process is carried out according to the terms and conditions at the latest if the sum of all payments exceeds 2,330 $. However, the arcade reserves the right to request documents earlier. In addition to proof of identity (copy of an ID document), this also includes invoices or account statements that act as proof of address. You can upload the required documents directly via your profile. How long the company takes to check the documents is not available.
VIP & Treueprogramm
- VIP program directed to all players
- Bonuses for every level promotion
- Weekly lottery
- No loyalty points
- No slot tournaments
If you play in Frank & Fred Casino, you automatically benefit from the VIP program of the gambling provider. This is aimed at all customers of the virtual arcade. The VIP club consists of six stages that range from bronze to black. However, they divided into different levels again. When an ascent to the next stage is not specified on the website. Customer service could not give me any details in this regard either.
To get to the next level, you have to fill up the status beam, which you can do through missions in the online casino. You get a bonus for every level climb. Logically, the higher your rank, the more extensive. In addition, your VIP status also has an impact on the sales conditions for bonus promotions and the number of lottery tickets you receive:
|VIP-Level||Terms of sales||Lotterie-Tickets||Additional advantages|
|Silber||30x||5||+ Preference payments|
|GOLD||25x||10||+ Super Spins (10x Wert)|
+ Individual VIP bonus offers
+ Secret VIP conscientious gift (unique)
|Diamond||15x||75||+ Improved bonuses/gifts|
|Schwarz||10x||150||+ Other advantages|
With the tickets awarded by Frank & Fred Casino, take part in the weekly raffle. With this you can among other things Money bonuses and luxury trips - Win, for example, to Ibiza or Dubai. The provider does without a loyalty point program and slot tournaments.
Minimum assignment & limits
- Play from a cent
- Large range of possible uses
- Weekly and monthly payout limit
As in other online casinos, the possible missions differ from game to game. The minimum inserts between one and 20 cents lie on slot machines. Depending on the slot, you can sometimes set 50 $ per round, but in some cases even more than 200 $.
In the area of classic casino games there is a somewhat more differentiated picture. Sometimes there is the possibility to play with 10 cents. On the other hand, you have to put at least one $ every now and then. The same applies to the maximum limits. Sometimes only 500 $ are possible, but sometimes 10,000 $.
The situation in the live casino looks similar. The minimum inserts are between 10 cents and one $. With the maximum table limits, the largest range is shown at 50 to 10,000 $. However, high rollers should observe the weekly payout limit of 10,000 $ and the monthly limit of 25,000 $. An exception are jackpot gains of slots that are paid out in a sum.
Optik & Design
- Modern and high -quality design
- hohe Usability
- Rapid loading times
The website gives a modern impression and scores with a high -quality design. Whether you like the color scheme (purple, pink and white) is a question of personal taste. However, the color tones used are all coordinated, all fonts can be recognized well and the page does not appear overloaded.
The platform is both in errors German as well as in English, Swedish, Finnish and Norwegian. With its relatively minimalist structure, the website also impresses with high user -friendliness.
What I also liked: The loading times are rapid, all games open seconds, which unfortunately does not make a matter of course in today's world. It is just as gratifying that you can have the slots displayed by game providers and there is also a search for games.
- Usable without download
- Very user -friendly
- Modern appearance
- No additional native app
- Table games not available
The Frank & Fred Casino is one of the increasing number of gambling providers who do without a casino app and instead with a mobile website version.
This solution essentially has two advantages: on the one hand, no download of an application is necessary that eats storage space and may require permissions. On the other hand, not only iOS and Android users can use the mobile casino offer via their browser. Usually even the best applications are only optimized for the operating systems that are the same.
In my experience with the Frank & Fred Casino, apart from the ordinary table games, all games-as well as the live tables-are available. You also do not have to accept any cuts in terms of functionality. Mobile users also have the opportunity to create an account, to secure bonuses or to write down support via live chat. Like the desktop version, the mobile website shines with a high usability. As a result, even inexperienced casino fans will find their way around quickly.
- Numerous gamification elements available
- No sports betting
- No bingo
No further gambling offers available
More and more online casinos are also offering sports betting at the same time in order to be able to provide their customers an even more extensive gambling portfolio. The Frank & Fred Casino is currently limited to the virtual arcade. So if you are also interested in sports betting, you are more suitable for you Sports betting casino. You won't find any other casino offers such as Bingo or Scratch Games.
Since it is a relatively new one Online Casino acts and players can benefit from numerous gamification elements here, I have not rated too strictly in this case. Incidentally, there are many others Gamification Casinos.