General information and registration
In the test, Frank Casino is a casino on the test bench that is one of the "young wild ones". Frank Casino will certainly not claim puppy protection in the test. Ultimately, the overall impression also counts here - the mixture of bonus program, license, customer service and more. In the following test report we explain ours exactly Frank Casino experiences.
Game offer
What is noticeable in an online casino? Right: the game offer. Frank Casino impressed us. Background: In the test we are on a varied portfolio of different Casino games bumped. Sure, slots play a major role. The casino is apparently also clear that casino fans appreciate variety.
Roulette, video poker or blackjack are just a few examples of the table and card games in the casino. Of course a Live Casino Not missing today. Frank Casino is not a disappointment in this context. On the contrary, because with NetEntandefinedandandefinedEvolution GamingG The casino has pulled two experienced providers from the Live Igaming segment.
Even fans of the progressive slots get their money's worth at Frank Casino. This range of casino games is possible by the Cooperation with various software providers. These providers appear in the long list:
- Amatic
- BetSoft
- Play n Go
Bonus
Frank Casino not only scores with the range of games. Also the online Casino Bonus is of interest to us in the test. The welcome package is bound up to $ 1000 in certain conditions. Newly registered members have to deposit at least 50 $ to the casino account.
This means that both casino fans come with a small bankroll as well as Hyroller at the Frank Casino Bonus at their money's worth. In addition, there is the opportunity in the new customers to activate free spins. To this step, the player has to choose within five days of registration.
- Danger: It is not a Frank Casino no deposit bonus. A prerequisite for activating the free spins is a qualifying deposit.
For the Casino welcome bonus Of course, further rules apply. Among other things, the bonus conditions stipulate that the package must be used within five days of registration. And casino fans - to convert the bonus money into real money - have to fulfill a rollover.
The latter results from the sum of deposit and bonus that are multiplied by a factor of 35. Not all games affect the sales requirement in the same way. Online casino table games 10 percent, slots are 100 percent - and live games at all.
Seriosity & security
Frank Casino - serious or casino fraud? For us, seriousness is simply part of an objective test report. The first look goes to the license. Operator of the casino is Avento MT Limited - a society based in Malta. Accordingly, Maltese law applies to regulation.
- Malta is a member of the EU. Guidelines and ordinances from Brussels take effect - for example in terms of consumer protection - also with Frank Casino.
So that the transmission of the data cannot simply be spied on by third parties, the casino relies on one Modern encryption of the information.
On our list there is another point in the test category: Player protection. Responsible playing is supported by Frank Casino, among other things, by the opportunity to exclude yourself from the game. This exclusion can take place as part of a short college or in the long term. In addition, the casino works with various information campaigns, for example with regard to the use of filter systems.
Service & Support
Resting on the email support is no longer up to date today. Many casinos today also work with a FAQ and live chat. Some casino offer a circular package, in which there is also a support via hotline. Where does Frank Casino sort out?
The online casino is on the right track with the live chat. However, we missed a FAQ. Nobody reads anyway! Whoever thinks is underestimated the meaning of the FAQ. Correctly implemented, it can already answer many questions - and make some inquiries about support unnecessary.
deposits and withdrawals
Frank Casino appears as a modern casino. A claim that is also very clear when it comes to banking. The casino relies on some proven payment methods - such as the credit cards Visa and Mastercard. On the other hand, modern payment services, such as e-wallets, take a special position in the cash register area.
In addition to Skrill and Neteller, the online casino accepts payments:
- Instantly
- Trustly
- ecopayz
There are no fees for deposits. On the other hand, withdrawals are only possible via credit cards, Neteller and Skrill. However, these strong differences between deposits and payment are not unusual in the igaming scene.
Danger: Limits apply to banking. A maximum of 2,000 $ can be paid out at once at Frank Casino. One aspect that casino fans should keep in mind.
Payment rate
The topic of payout rate is delicate. Less due to the fact that Frank Casino does not want to announce it.
Flat -rate information is difficult because the Return to Player oder RTP Vary from game to game. In the end, if you want to know it as a casino fan, you only have a chance - a look at the Paytable or the game information. As a rule, the corresponding information about the payout rate can be found here.
Minimum assignment & limits
The limits in the online casino can be evaluated in different directions. On the one hand we talk about the table limits. The latter specify the minimum Buy-in and the maximum stone rates. On the other hand, limits apply in various other situations - for example in payments. Regarding the table limits flat -rate statements difficult.
The reason: As with the RTP, the individual games/tables vary. Low Stakes get their money's worth at Frank Casino as Highroller. The latter should look around the live casino. Here are the limits at the tables - especially in the VIP areas - tailored to high roller.
Optik & Design
Frank Casino relies on a straight look in design. All important elements can be found immediately and very clearly shown. We even found the small print in the test. The pleasant design is only one side of the medal.
It is important for us when it comes to usability that all documents are available in German. Unfortunately we have them AGB by Frank Casino only English found. An aspect that can still be improved.
mobile App
Thanks to smartphones, casino fans are also online everywhere today. This also increases the claims to the casino. How does Frank Casino meet our expectations? On the part of the casino, it is not on one App set for download. Instead, this is here Instant Play Prinzip in the foreground.
The latter is based on the fact that players log in on the mobile website. Afterwards, real money or the Frank Casino Bonus can be released. With this path, the casino bypasses the problem of constant updates of the mobile operating systems.
More offers
At some point the welcome bonus is used up. While some casinos keep their existing customers on the short leash with regard to promo campaigns, Frank Casino waves the same Various actions. These include tournaments and special give-aways.
In addition, existing customers enjoy a VIP programs - with additional bonuses and a personal supervisor. In addition, the payment limit also increases in the VIP program.