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Captain Spins - experiences and test report 2022

4 bonuses up to $ 1,200 & 260 FS
Captain Spins is not available in Germany
  • Malta license
  • Fastest payment via MasterCard/immediately-2-5 days
  • Standard verification
  • 24/7 Support
  • Free of charge and withdrawals
  • VIP program
  • Games of more than 50 providers
  • Broad payment portfolio
  • Bonus offers for new and existing customers
  • Withdrawals take quite a long time
  • Only slots available
  • VIP membership only on invitation

How we test providers

Registration We the provider and give you a step-by-step instructions!
Bonus We activate the bonus & show all conditions!
Customer service We test customer service with different inquiries & share the service times!
Payments We make real deposits and withdrawals & go through the account verification!

General information and registration

As an online casino founded in 2019 Captain Spins is still one of the newer gambling providers. Now one or the other of you certainly wonders how Captain Spins has so far performed. You can find out how our Captain Spins experienced experiences in the following review.

The registration

If you want to play casino in Captain Spins, you need a user account. This applies even to the demo mode. This fact goes back to the new German Gambling Act, which will come into force in mid -2021. To get a license, the casinos must already adhere to the guidelines.

However, it takes only a few minutesto register. The following instructions illustrate how the account creation works in detail:

Game offer

  • Large selection of slots
  • Games of around 50 providers
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  • Currently no table games
  • Currently no live casino
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Captain Spins provides its customers More than 1,500 Online casino games to disposal. However, the portfolio is currently limited to slot machines. Until October 2020 that had Online Casino also on offer table games and live tables. However, players from Germany can no longer access these categories due to the new gambling guidelines.

In order to provide the necessary change, the gaming provider cooperates Almost 50 game studios. Ob Microgaming; NetEnt, Play’N GO, Mercury or Blueprint: The partners of the arcade include numerous renowned providers. In addition, you will also find the productions of less popular developers, which includes Green Jade and Skywind.


Slot fans will probably feel comfortable with Captain Spins, Because the selection of Real money slot machines is huge. Some slots are devoted to fruits, gems or diamonds. Other slot machines take you into the Middle Ages or old Egypt. This should be possible, regardless of the personal taste, to find the right machine.

In this arcade are both classic and innovative slots. Logically, the portfolio also includes numerous of the most popular slot machines. The best known games in this category include, for example:

  • starburst (Payout rate of 96.09 percent)
  • book of dead (Payout rate of 95.91 percent)
  • Jammin‘ Jars (Payout rate of 96.83 percent)
  • Razor Sharks (Payout rate of 96.70 percent)
  • Gonzo’s Quest (Payout rate of 96.00 percent)

You want to know how high they Payment rate a game Is out? Simply open the corresponding slot and click on the information area or the help. Even if I was only able to carry out samples, the quota is always given according to my Captain Spins experience.


Slots with progressive jackpot have also fallen victim to the new gaming regulations. As a result, you will have to be satisfied with ordinary slot machines.


The live casino was also closed to users from Germany. Players from other countries, on the other hand, can access live tables from Evolution Gaming and Netent. If you live in Germany and want to gamble against a live dealer, you have to look for a casino that no German lucky license wants to acquire.


  • Deposit bonus + free spins
  • High bonus amount
  • Bonuses on four deposits
  • Relatively high sales goal
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New customers can Up to 1,200 $ bonus and 260 free spins for Book of Dead to back up. The online casino has split the Captain Spins bonus on the first four deposits as follows:

  • 1. Deposit: 100% to $ 300 bonus + 50 free spins
  • 2. deposit: 100% to $ 300 bonus + 60 free spins
  • 3. Deposit: 100% to $ 300 bonus + 70 free spins
  • 4. Entry: 100% to $ 300 bonus + 80 free spins

To get a bonus credit, you have to Invest at least 10 $ per deposit. If you want to secure the complete bonus, it is important to pay a total of 1,200 $ (300 $ per transaction).

Deposits with Skrill and Neteller were excluded from the bonus campaign. Fortunately, there are numerous other e-wallets that you can fall back on.

You have 10 days to use the free spins preserved from the online casino. The profits made with the free spins count as bonus money. However, there is one Made of profit of 260 $ for free play winnings.

Free the captain spins bonus

The virtual arcade has one 35-fold sales target set, which refers to the sum from the deposit and bonus amount. For example, if you transfer 100 $ in the course of your first deposit, you can play with 200 $. As a result, the required turnover is 7,000 $ (35 x 200 $).

To the online Casino Bonus To bring to payment, you have 30 days. If you do not manage to process the sales request within this period, the bonus credit and the profits achieved are canceled.

You should also Note the value of the games. Some slots only contribute to 20 percent. There are even slot machines where missions are not part of bonus sales at all. It is therefore best to take a look at the general bonus conditions.

Bonus promotions for existing customers

Existing customers benefit from the so -called Promotional calendar. That means you can tap a bonus every day. Sometimes it is free spins. Sometimes you get a deposit bonus and sometimes you can use cashback offers.

Bonusfree spins
offer4 bonuses up to $ 1,2004 bonuses up to 260 free spins
Sales volume35x sum of deposit and bonus35x free play winnings
time limit30 take10 days of use, 30 days for sales target
Max. Profit-260 $
Minimum deposit10 $10 $
Game type salesSlots 100% with exceptionsSlots 100% with exceptions
Max. Use5 $5 $

Seriosity & security

  • 2 licenses available (+ preparation for German license)
  • Different player protection options
  • Data is always transmitted encrypted
  • Negative reviews available
  • Self -end only becomes active after 7 days
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The Captain Spins Casino can show 2 licenses, which is why I definitely classify the provider as serious. The arcade has a gambling license from Malta (license number: MGA/B2C/370/2017) and a license from Great Britain (license number: #000-052894-329546-004). You can also assume that the casino will apply for a German license.

For the seriousness of the online casinos, it also speaks that it Gaming Limited operated from white becomes. The renowned company is also responsible for numerous other casinos assessed as serious, for example for:

Although most reviews are positive, there is unfortunately also Some negative user comments. However, there are mostly players from abroad who, for example, have problems with the verification or who get upset that they have won nothing.

Captain and transaction data are always encrypted in Captain Spins. The gaming operator uses a 128-bit version of the TLS encryption protocol (Successor of SSL).

Captain Spins also fulfills the industry -typical standards in players protection. You can Set deposit and session limits and use a panic button (24-hour account lock). There is also the possibility to apply for a break (24 hours to 6 months) or a voluntary self -closing end.

However, what negative captain spins experience: The self -conclusion is only activated after one week - Not exactly a help for game addicted users.

Service & Support

  • Occupied around the clock
  • Support in German
  • Short waiting times in the live chat
  • No hotline
  • Very scarce FAQ area
  • Not always native speakers in support

The support of the Captain Spins Casinos is Around the clock via email and live chat accessible. The provider, on the other hand, did without a hotline. I recommend the live chat because, unlike an email, you only have to wait 1 to 2 minutes for an answer.

You will be a German -speaking support provided. According to my Captain Spins experience, however, at least partially, this is not a native speaker.

The customer service staff always behave friendly. In addition, my questions were always answered very quickly and accurately. However, this applies more to the live chat and less to support via email.

For the sake of completeness, the German-speaking FAQ area mentioned. However, this only includes five questions, so you always have to support if there is a problem.

Contact detailsResponse timeavailablequality
Live ChatButton below right1 - 2 minutes24/74/5
e-Mail[email protected]12 - 24 hours24/73/5
OtherGerman -language FAQ (but only 5 questions)--2/5

deposits and withdrawals

  • Broad payment portfolio
  • No fees
  • Low minimum sums for deposits and withdrawals
  • Only full $ amounts possible as payouts
  • Comparatively low limits (German regulations)
  • Long processing time for payouts

In the Captain Spins test, the virtual arcade was able to Large selection Online casino payment methods score. I listed which transaction methods are available to you below:

  • Instantly, Direct booking system based on online banking
  • Clear, further direct booking system
  • ppaysafecard, works according to the prepaid principle, only entering a 16-digit code required
  • Trustly, additional direct booking system
  • Credit card, Payment cards are accepted by Visa, Mastercard and Maestro
  • Muchbetter, now an e-wallet (virtual wallet) started as a payment app,
  • Skrill, one of the most frequently used e-wallets
  • Neteller, another very well-known e-wallet
  • Rapid Transfer, Option to pay money quickly and safely to a Skrill account
  • Bank Transfer, classic transfer

Deposits are usually forwarded directly to your player account, as a result, the corresponding amount is immediately available to you as a credit. The minimum deposit amount is always 10 $. Captain Spins does without fees.

Payings arrange in Captain Spins Casino

Online casino payments are always carried out with the payment method that you used for the deposit. The online casino has set 10 $ as a minimum payment amount. Fees are not incurred here either.

Per payment are a maximum of 5,000 $ possible. However, you can increase this limit through membership in the VIP club.

Unfortunately, I cannot tell you about positive captain spins experience. Stay on the one hand Payouts of 1 to 2 working days outstanding. On the other hand, the casino needs 2 to 5 days to pay you your profits.

Payments only after successfully passed the identity examination

Before the first payment, the casino checks your identity and address. The copy of a valid ID document acts as proof of identity. For the proof of address, you can use both an account statement and a supplementary calculation. However, the document should not be older than 3 months.

You have to send the documents to support. To check this, Captain needs spins up to 2 working days.

My experiences with the first deposit and the payment

The deposit at Captain Spins went very quickly thanks to the payment provider Skrill. During the deposit, I was given the option to activate the bonus - it must be.

My paid 30 $ immediately found themselves on the player account. So I could use them at the Slot Book of Dead. After 25 spins each 40 cents were used Only 22.20 $ left.

To my astonishment, I was only displayed the option that I could pay out by bank transfer. However, I was not referred to the upload of identification documents.

Again I was amazed that only smooth $ amounts could be paid out. No amounts behind the comma. This is anything but customer -friendly and a big minus point.

It took a full 4 days or 2 full working days for the money to be on my account. Which is not unusual for a transfer.

Overall, Captain Spins could not convince in the real money test. Above all, the fact that only smooth $ amounts can be paid out is a no-go.

VIP & Treueprogramm

  • VIP club available
  • Loyalty points exchangeable in real money
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  • VIP membership only on invitation
  • Hardly any Rewards through loyalty points
  • No slot tournaments

The online casino has one for loyal players VIP club. However, the gambling provider selects the VIP members themselves. You can assume that the bonus program is aimed exclusively at High Roller.

If you make it into the club, await you 5 Level ("Silver" to "The Captain"). Every time you rise a level, you will receive a cash bonus. You also benefit from cashback offers and other exclusive offers.

There is also one Loyalty points. You will receive a point of 10 $ in real money that you put in the casino. You can exchange the collected loyalty points for money.

However, I have to criticize two things: First, you need 1,000 points before you can redeem them. Second, you only get one $ for 200 loyalty points. Ultimately, this means: you set a total of 10,000 $ and get 5 $ back (i.e. 0.05 percent of your mission)

Minimum assignment & limits

  • Low minimum inserts
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  • Weekly payout limit
  • Limits of only 1 $
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As a rule, you can Already gambled with 5 to 10 cents. The limit is just one $. This restriction also represents a regulation developed by the gambling commission, so thank the German legislator.

Also note the weekly Payout limit of 5,000 $. However, the limit can be increased to 10,000 to 75,000 $ per week through the VIP club.

Optik & Design

  • German -language website version
  • Clear structure
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  • Hardly any filter options can be used
  • Language cannot be easily changed
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The Captain Spins Casino is right Minimalist website. As for the design, there is certainly still air at the top. However, the clear page structure ensures that even players can quickly find their way here without any casino experiences.

All parts of the website were translated into German. The platform is also available in other languages. However, according to my Captain Spins, users from Germany do not have the opportunity to change the language.

There is still room for improvement in the filter options. Currently you can only search for games or display the games of a specific provider.

mobile App

  • No download necessary
  • No compatibility problems
  • 100% functionality
  • No additional native app
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So that you can also play spins with smartphones and tablets at Captains, the provider has his Website optimized for mobile users. You access the mobile casino offer via the browser of the respective end. A download is not necessary and which operating system you use is also not a role.

The web app was designed as user-friendly as the desktop website. It also offers you All regular functions. So you can not only play with mobile devices, but also register, deposit and pay money, claim bonuses and support. However, the casino does not offer native casino apps for iOS and Android.

More offers

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  • No sports betting
  • No additional casino offers
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No additional gambling offers can be found

Captain Spins's casino offer at the moment is limited to ordinary slot machines. On the other hand, if you want to play jackpot slots, table games or in live casino, you have to look for another provider. Sports betting is also not available from this gaming operator.

Overall rating

The strengths of the Captain Spins Casinos include the XXL slot portfolio, the large selection of means of payment and 24/7 support. Of the New customer bonus can also be seen. however,istillseeimprovementinthevipclub,theloyaltypointprogramandthepaymentperiod. All in all, I can definitely recommend the casino.however,duetotheregulatoryrestrictions,captainspinsismoresuitableforhobbygamers.highrollers,ontheotherhand,shouldlookforavirtualarcadethatisnotonagermanlicense.

FAQ – Captain Spins Casino

Yes, the provider is both from Gambling Commission (UK) as well as from the Malta Gaming Authorityregulated.ofcourse,thesealsocheckthegamesoffered.
Of course, this option is. You can be a new customer Welcome bonustakeupto1,200$and260freespins.however,thebonusisdistributedoverfourdeposits.
Yes, you access the mobile casino offer via your browser. One Casino Appyoudon'thavetodownloadit.