General information and registration
In the Casino Room, the player goes to another world! No, we do not mean the online casino world, even if this is the case, but here every player embarks on an intergalactic journey on which each stop has a different reward. But the player has to "earn" these rewards, in which he fulfills the various tasks he receives. Something like that, of course, made us curious and we wanted to know what this is. Therefore, we took a closer look at the Casino Room for you. The Casino Room team has been active in the online gaming area since 1999 and also has sufficient experience in poker, sports and entertainment area as well as in the gaming area. Casino Room is now an independent casino website that of Ellmount Gaming Ltd. is developed and operated. The operator is based in Malta, from where he also has a valuable EU license from the Malta Gambling Authority. The operator also has a license from the Gambling Commission Curaçao. With this fact, the online casino can already be classified as extremely serious and safe. But this is not the only reason for the big rush in the Casino Room, but also the wide range of games, the various bonuses and the appealing customer support speak for a casino room registration. We can say in advance that the Casino Room is extremely successful in the industry and with regard to such a long business history, can be spoken of rip -off and fraud in no way. Nevertheless, we once looked around the Casino Room and have summarized our casino experiences in the following test report.
According to our casino room experiences, the players have over 800 different games to choose from, with most of the NetEnt software forge. The game portfolio is rounded off by the well-known software manufacturers Microgaming, Betsoft and Quickfire. The offer starts with modern slot machines over the Video Poker-Tomats up to the classic table and card games.
The largest range of games can be found in the area of slot machines, with over 400 games in a wide variety of variations. Among them are old classics, but also new and modern video slots. At the same time, a large variety is also used, because the 3-roll devices are just as playable as the 5 rollers slots. The best known in the game portfolio are
- Jack Hammer
- Gonzo’s Quest
- Holmes and the Stolen Stones
- Mega Fortune
There are also jackpot games and a total of over 25 pieces and they allow enormous profits. It is not uncommon for five or even six-digit sums to change the owner on these slots. Here Mega Moolah Isis, King Cashalot and Dark Knight are probably among the best known progressive jackpot slots.
The fans of the classic casino games are not neglected here either. With roulette and blackjack, the two most popular casino games are represented in the portfolio. The selection is quite impressive, because roulette is available in 12 different variants, for example.
The selection is also remarkable in the live deal area. The Blackjack players in particular find very good options and can choose between 16 different blackjack variants. In addition to the classic blackjack, there is also
- Pirate 21 Blackjack
- european Blackjack
- Single Deck Blackjack
Blackjack multi-hand is provided for additional thrills, where the casino classic can be played with several hands. There is also live casino roulette, live baccarat dealer and ultimats Texas Holdem or Three Cards Poker. This is how you register in the casino room.
You can gain your first casino room experiences even easier if you Casino new customer bonus take in. This promises a 100 % bonus that brings up to 1,000 $ extra to the player account and still puts 100 free spins on top. If you don't want to use this bonus, you have to customer support right before your deposit.
The Casino Room new customer bonus at a glance:
- Deposit bonus: max. 1,000 $ (100 %)
- Type of the bonus: deposit bonus
- Valid: only for new customers
According to our Casino Room Bonus experience, the provider is very open and transparent with regard to the bonus conditions.
- Max bonus amount: 1,000 $
- Example: deposit 1,000 $ + 100 % bonus (1,000 $) = 2,000 $
- Payable: yes
- Sales requirement: 35 times in 7 days after the bonus credit
- Bonus code: no
For an overview with more Bonus codes without a deposit You can also view our voucher list here.
This is only for customers who make their first deposit online Casino Bonus valid. The minimum deposit to qualify for the bonus is 10 $. If the customer does not manage to fulfill the bonus conditions, the bonus and the profits made until then will expire. It should be noted that the maximum use may only be 5 $ for free spins the bonus amount per rotation.
Seriosity & security
Not only a license is shown here, but the operator is in possession of two licenses. On the one hand, Ellmount Gaming Ltd. A license from the MGA and second one by Curaçao under the name Ellmount NW, which is the subsidiary. This means that security and seriousness is thus provided here, because the Gambling Commission is now not careful not to make licenses carelessly and to subject the companies to a strict examination.
Players who want to find out more about the data protection regulations can do this without any problems, because they are freely accessible and are already made available on the homepage. If there are changes, the customer will be informed by email.
A small factor, which is not to be neglected, is the fact that the players can first play here for free and can look at the casino "over the shoulder". Further security features or references to the seriousness of the provider is that all addresses and company information are presented transparently. At the same time, the Casino Room also fulfills its commitment to the prevention of gambling, for example, by providing a self-test. In addition, the player can determine his himself and have his account blocked.
Service & Support
The help area is easy to find. You can find “help” directly above the registration button and with one click on it, the player is in the extensive help area. At first glance, our casino room experiences were very good, because the customer support team can be reached by live chat, email, telephone hotline and even Skype. However, the second look disappointed, because the telephone support is a 24/7 support, but is equipped with a Maltese number and so the customer must expect fees here if he reaches for the listener.
Unfortunately, the customer must hope for his luck at the live chat that he will be open if he needs help, because no support times are given. The email support, on the other hand, is available 24/7. According to our experience, support is well covered and the players have the opportunity to get in touch with it in a variety of ways.
This is supplemented by an extensive FAQ area, where the players find answers to the most important questions. It is practical that a certain term simply has to be entered and the complete help area does not have to be searched.
deposits and withdrawals
First of all, we would like to anticipate that we were not particularly pleased that the deposit and withdrawal methods are not communicated openly. Even in the FAQ area, we could not find any evidence of which payment options are offered and whether possible fees are incurred. Accordingly, this led to a point deduction.
After registration, we found that the deposits and withdrawals can be made by credit card (Visa/MasterCard), Skrill, Neteller and Trustly. These options enable a deposit in real time, whereby the minimum deposit must be 20 $. The maximum deposit amount is set at 600 $.
In the case of the payments, the player must use the same method with which he also made the deposit. For this reason, it should be checked before the deposit whether the option is also suitable for the payments, otherwise the payment will be made by bank transfer. The payment itself takes around two days and the bank transfer must be calculated a few more days. All information about the casino room deposits and withdrawals.
Our casino room experiences show that the players can look forward to a good payout rate, because this is a remarkable 98.4 %! This guarantees many successes for the players - but it must also be critically noticed that this payout rate is not certified by an independent test institute.
But as an experienced player, everyone knows that Microgaming and Netent games achieve high payout rates of 95 % and more. However, according to our casino experience, it would be advisable if there were such proof in the casino room and the operator would have his payout rate certified.
Minimum assignment & limits
According to our casino experience, every online casino specifies a minimal and maximum limit. However, we could not identify such a statement in the Casino Room and that is a shortcoming for us, because here the player does not know what he is getting into.
We were able to experience the casino that it is possible to play with one or two cents. A minimum insert of 10 cents is specified at the tables, and the maximum inserts are in the lower four -digit range. Often the high rollers in the online casinos are not happy, but that is not the case in the casino room.
Optik & Design
The optics of the Casino Room are rather "simply built up". According to our casino room experience, the website is very simple and the operator does without elaborate slider or other accessories. The player can view the offers on the homepage and also the most popular games and current winners. In our opinion, the homepage gives a very positive impression.
No graphic masterpiece has been created here, and this also runs through all areas, but this does not unnecessarily distract the player, but the players are clearly presented to him. It would even make sense if there was still something about the design to create a better casino atmosphere, because it is lost here and you don't have the impression of visiting a casino.
The bottom line must be summarized in this area that the Casino Room was only able to convince us to a limited extent - but as so often, this is a matter of taste. In our casino room opinion, a little more creativity and casino atmosphere would be desirable. But despite everyone, here the customer has the feeling that he ended up with a reputable provider.
In the mobile game, the operator does not use a conventional download app but on an optimized web app that can be used with any mobile device. The content at the Casino Room app is loaded directly in the browser and this has some advantages, because no free space is documented. At the same time, however, extended loading times must be accepted here. As far as the optics are concerned, we have no reason to criticize here, because the intuitive design also fits navigation on the go.
The additional offer in the Casino Room is a little confusing but still very lucrative. After our casino experiences, Casino Room clearly stands out from the other VIP programs and other loyalty programs with this offer. Here the player is sent on a trip and plays a game in the game. In this way, the player receives tasks that he has to fulfill and with every task that is successfully implemented, the player receives the so-called XPS with which he gets closer to the next stop, where rewards such as free spins, free bonis, loading offers or even cash wait for him. The player gets to the next stop by gaining experience points and doing this by playing. Already when the player logs in and opens a new game, for example, he collects XPS.
In our opinion, this additional offer is very interesting and lucrative and also brings variety to the casino game.
- Through our Online Casino Test All relevant online casino quality features at a glance
- One Online casino list By the way, with an overview of all casinos you can also find us!