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Merkur Casino Experience - Test & Rating 2022

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Merkur Casino has hired the company.
  • Malta license
  • Fastest payment by Skrill - 24 hours
  • Standard verification
  • 24/7 Support
  • Free of charge and withdrawals
  • VIP program
  • Slot casino with an appropriate selection of Mercury slot machines
  • Risk games, such as leaders and card games, with almost all slots
  • Bonus program well suited for slot players with 150 $ bonus
  • Fair bonus conditions without pitfalls
  • Mobile website for the mobile devices of smartphones and tablets
  • Simple design and easy operation
  • No jackpot slots
  • Table and card games, video poker, live dealer not available
  • Too few mobile slot machines
  • No actions/bonuses for regular players

How we test providers

Registration We the provider and give you a step-by-step instructions!
Bonus We activate the bonus & show all conditions!
Customer service We test customer service with different inquiries & share the service times!
Payments We make real deposits and withdrawals & go through the account verification!

General information and registration

This test report shows you positive and negative Merkur Casino experiences. Although the casino belongs to the Gauselmann Group, which is actually a high quality standard at Online gambling offers, there are some essential weaknesses compared to other casinos. However, you can keep the provider to the provider that it is a special casino only for Merkur slots. There are no other casino games, such as table and card games or a live casino. The necessary gambling license was acquired in Malta and officially in Schleswig-Holstein. Positive Merkur Casino experiences have been gained with the fact that the brand tries to create interfaces between other Merkur play casinos. In the test, this was, for example, X-Tip from Merkur, where there is an interface for registration in the Merkur Casino. The idea behind it is very simple: a uniform player account for all Merkur platforms. In the Merkur Casino test report, it cannot be said in concrete terms. It remains to be seen, because so far Merkur has always been good for a surprise. Questions are answered to you: Who is Merkur Casino? Which games from which software manufacturers are offered? How is the bonus offer for new customers designed and is it worth fulfilling the bonus conditions? What is the process of payments and payments? Is there a German support for problems? The Merkur Casino experience report is particularly recommended to become a new player of the provider.

How does the registration work?

Your Merkur Casino registration is done in just a few simple steps. When registering, simply stick to the following step-by-step instructions.

  1. Call in your browser.
  2. Click on the red "Register" red button at the top right.
  3. Now enter your user data, confirm the data protection declaration by hooking in the check box and click on the "Next" button.
  4. Now record your real personal data, bank details and deposit options. Then click on the "Next" button.
  5. Choose whether you want a bonus confirm the terms and conditions, age verification and information from the hook in the check box
  6. Then click on "Complete registration"
  7. Now the casino sends you an email with an activation link. Click on it and confirm your player account.

How is the registration form designed and how much information do you have to enter?

The online form for Merkur Casino registration deviates a little from the usual standard. In addition to the access data and personal data, bank details are also queried. Below is an overview of which data inputs for Merkur Casino registration are required. There are 3 input windows in total. Registration is possible via the Casino app.

Create account:

  • User name
  • Date of birth - drop down
  • password
  • Repeat password
  • e-Mail
  • Confirm email address
  • Data protection declaration - Check Box

Personal data:

  • Anrede – Drop Down
  • first name
  • Surname
  • Street
  • Plz
  • Ort
  • Land – Drop down
  • Nationality - Drop Down
  • Deposit via - drop down
  • Email for deposits

Bonus selection:

  • I want a welcome bonus - drop down
  • Telephone
  • Standard use
  • Currency (EUR) - Drop Down
  • AGBs – Check Box
  • Note accounts of third parties - check box

Is registration in the Merkur Casino free?

Registration in the Merkur Casino is in principle free of charge. So there is no monthly basic fee or money for membership. You can also try all slot machines free of charge in demo mode. This can even be done without a Merkur Casino registration. However, money has to be paid in for real money gains and the deposit bonus.

The Merkur Casino registration does not work, what helps?

For normal business hours, you can Merkur Casino customer service in writing if you have any problems. Unfortunately, the players have no live chat or a telephone hotline. Here the provider should definitely improve in the future as well as at his FAQ. Customer service is an important hobbyhorse when it comes to the satisfaction of the players.

Can I register twice (because of the bonus)?

A double Merkur Casino registration is not allowed and leads to the blocking of the relevant player accounts, bonus money and the profits made with a bonus. At the latest the first payment is carried out by your ID documents anyway. Then the whole thing flies up.

Can I register if I'm under 18?

no In principle, online casinos are only accessible to people over the age of 18. This is not the operator's chicane, but is based on the legal provisions of child and youth protection. Anyone who violates the online casino runs the risk of losing their license. Incidentally, the "under 18 ban" also applies to the demo games.

Game offer


The spirits differ in the casino offer of the Merkur Casino. For fans of Merkur machines and players who are only looking for a slot casino, the provider is certainly worth a visit. But Merkur Casino is not the right place for die -hard casino players who prefer a whole range of game offers.

The selection of the game is presented to you in a minimal design and a base of functions. In total, you can play about 80 different Merkur slots. You will look in vain for other software companies, because they are not available. With the low selection of games, no search and sorting functions are necessary and therefore not installed. If you click on the game selection in the main menu, the Merkur slot machines will be displayed in a clear list. The best slot games in the online casino include: Amazonia, Magic Mirror, Double Triple Chance, Gold of Persia, Hocus Pocus, Magic Mirror Deluxe, Gladiators, Extra Wild, Centurio, Railroad, Spacemen II, Secret Spell and Rising Liner. Each of this Slot machines with risk conductors has the 50/50 card game. The two risk games serve to further multiply your game gains from the normal spins. If you focus on the right color (red/black) when playing the card, your winnings doubled and you can try more times. Of course, at your own risk, because if you meet the wrong color, all profits are lost and the new game round starts at the rollers.

Incidentally, there are no jackpot machines among the Merkur slots and there is also no own category on the website. These should be supplemented by Merkur SpielCasino as well as table and card games, video pokers or dice games.

There are z. B. the following game versions:

  • Triple Chance
  • Double Triple Chance
  • Triple Triple Chance

For Merkur slot machines, it is typical that there are several variants or further developments of a game. After a while, a deluxe variant is popular with trendy play titles, as is the case with Magic Mirror Deluxe II, for example.


Unfortunately, the provider has to do without a live casino. Mercury has not yet had its own live Casino Software Develop or act as a provider for live dealer within the Gauselmann Group. Nevertheless, this fact should not be rated too negatively, because the Merkur Casino is a pure slot casino. So a live action is not really desired.




Bonuses are always a welcome gift for slot players. As a new player, you can almost always benefit from a bonus. The 100 % Mercury casino bonus Double your deposit up to a maximum amount of 150 $ bonus money. You can automatically get your bonus with your first deposit. The prescribed minimum deposit amount is 10 $ and you can use all existing payment systems without restriction. It's just a shame that with the Merkur Casino Bonus you don't get any free spins for slots in the doctorate. That would certainly spice up the bonus offer.

The entire package for new players in the overview:

  • Welcome bonus for the 1st deposit: 100 % bonus with up to 150 $ bonus money

Your bonus amount from Casino welcome bonus You can of course withdraw from your player account. However, the bonus regulations must be fully met beforehand. Unfortunately, this also applies to the profits that you have generated with your bonus money. But that is quite normal in the industry and is not only like that in Merkur Casino. This statement can be made due to a whole variety of tested online casinos.

The bonus conditions will not put you in front of major hurdles as a beginner. You can meet these with all real money inserts at the slot machines in the Merkur Casino. Any use that you do at the machine will be fully counted with 100 %. Since there is only a slot casino, you can't go wrong. You also have enough time to fulfill the bonus conditions with 90 days - and you will also need them.

The welcome bonus described, with its rule and conditions, can only receive new players once. In the Merkur Casino, neither free spins, bonuses and promotions for regular players nor a loyalty program follow. In this direction, the online casino should definitely do even more to improve the satisfaction of the players.

Limitation of free spins to certain slots:

  • Unavailable

When fulfilling your sales and bonus conditions, your game operations will be taken into account as follows:

  • 100 %: Slot machine (slots)

It benefits you that you do not get limits for the missions when playing with the online Casino Bonus are bound. So you can place a high stone set of your choice and theoretically already meet your bonus conditions with just a few spins. But do not imagine that too easily, because there is always a little risk.

Seriosity & security


With a member of the Gauselmann Group, an online casino is actually expected to expect more quality. This applies not only to the selection of casino games and promotions, but also to the entire handling of the website and mobile app. At the moment, the entire offer of the Merkur Casino is still very in need of improvement and there are defects that urgently need to be remedied. However, there is nothing bad on the Internet on the casino. Negative Merkur Casino reviews or players who complain about the slot casino could not be seen.

The licenses are an important component for the seriousness of the Mercury Casino. There is a valid gambling license in Malta and one in the state of Schleswig-Holstein. The federal state's gambling license was granted in 2012. The official seal to the license is located on the bottom right of the website in the foot text. Trained security administrators and encrypted SSL connections ensure safety in casino operation. These are always used in data processing and payment processes to protect the players. From a purely safety -specific point of view, the Merkur Casino registration can be recommended at any time.

Service & Support


In the area of service and support, it must also be complained. There is customer service that can be reached by email, but unfortunately no business hours or other options. At least there is also a live chat or a telephone hotline. If you want to do without with customer service, you can also look around for your problem in online help (FAQ). Not all questions are answered there, but some. In the area of service and support, the Merkur Casino should still improve.

deposits and withdrawals


For your Merkur Casino payout As well as deposit, it is a basic requirement that you have to have your player account verified beforehand. To do this, you have to submit a photo of your ID card or driver's license to customer service. Unfortunately, you can only send your documents by email and not upload it in the login area. Examination of identity before a deposit is only standard for a few casinos on the Internet. It is questionable whether this will always stay in the Merkur Casino.

In the case of payment methods for deposits, no information on the limits of the casino is given. Only the minimum deposit has been set to 10 $. In exceptional cases, Skrill can be deposited from 1 $. You can find free payment methods: credit cards (Visa, Mastercard), Skrill Moneybookers, bank transfer, giropay and instant transfer. E-wallets are always a recommended payment system. This includes in Merkur Casino Skrill. You can use this later without problems for your Mercury.

In the Merkur Casino payments there are payment methods credit cards (Visa), Skrill (Moneybookers) and bank transfer. As a rule, these are activated for you automatically if you have paid in with it. The fastest way to pay your credit with the e-wallet Skrill (immediately up to a few hours). Several working days only take the credit cards and bank transfer. Although it can also be faster in today's SEPA standard. It is required by law that a SEPA transfer must be credited by the bank in 24 hours.

Payment rate


Unfortunately, nothing is known publicly about the payout rates of the slot machines in the Merkur Casino. There are also no external examination centers such as the ECOGRA to make verification.

Quota to which the Merkur Casino pays out to the players:

  • No information available

The ECOGRA is of course not a duty, but ensures more transparency and security among the players. Since information about the payment quotas is missing and neither on the website nor on the Internet could be found, only half the number of points can be awarded here.

Minimum assignment & limits


Some limits of the slot machines were checked in the Merkur Casino test report. Unfortunately, real high-scooter slots could not be found under the game selection. The Mercury slot machines can be used to play with a minimum insert from 10 cents, the standard is more at 20 cents per spin. German legislation had to be taken into account when developing online machines. Unfortunately, this also affects the limits for the players. Normally, losses per hour, maximum use and the entire season are affected by legal requirements. The casino players in Germany are not really happy. Especially since the competition of the Slot machine manufacturer There are that can be played with significantly more money per game round. The slots of Microgaming and Netent should be mentioned here. The average maximum stone rates in the Merkur Slot Casino are max. 50 $ to 150 $. In the Merkur Casino test report, minus points were awarded, among other things, because the slot machines neither in the game selection nor by clicking on the information button per game, information about the limits becomes visible.

Optik & Design


The Merkur Casino experiences in the field of optics and design were mediocre. The design still has a lot of potential to incorporate more information, games and other gimmicks. At the moment the whole thing still looks a bit poor and gives the impression "old -fashioned" to express it colloquially. In addition to missing elements, some graphics and slider are also kept too small.

The slot games are shown on the display area. However, the charging time of the games is not exactly the pole position compared to other providers and has left negative Merkur Casino experiences. When testing optics and design, there were not only negative impressions. Because the look and the presentation of the slot games, as you may be used to, is very appealing and functional. Depending on the slot machine, a high -quality graphic, successful animations and a groovy sound await you. However, most play titles cannot necessarily be titled as HD video slots. Netent and Microgaming currently provide even higher standards in the relationship than Mercury and Bally Wulff. The latter are hard to beat in the optics and design in the domestic casino, but have optical and functional weaknesses in the online versions.

mobile App


There is no real mobile app for the Merkur slot casino. However, there is a responsive website that provides a mobile casino for mobile devices such as iPhone, iPad, Android, Windows Phone and Blackberry. Around 20 Merkur play titles can be played here. Unfortunately, more slots are currently not available. The mobile website offers the same features as the normal homepage. In addition to the selection of the game, you will find information about the company, an online help with FAQ, registration options and after login everything about your account (deposit, payout, settings, etc.). For your mobile game you can use the regular bonus program of the Merkur casino. There is no separate Merkur mobile bonus or free spins.

More offers


The Merkur Casino is a slot casino that does not provide any other casino games apart from the slot machines. Sports and live betting are also not offered. In the future, however, an update of the offers from Merkur Casino can be expected.

Overall rating

themerkurcasinocouldnotreallyconvinceinthetestreportwith66outof100points.theprovider'sproblemsareverycomplexandwillnotgetbetterwithanewbonusprogram.thisistoblamefortheentirepresentationofthewebsite,non-functioningandroidmobilegames,missingimportantfeatures,lackofactionsforregularcustomers,websitedefectsand,lastbutnotleast,amissingvipandloyaltyprogram. diemerkurOnline casino ratingcouldbesignificantlyimprovedifthedefectsshowedinthetestareworkedassoonaspossible.itisalsonotaparticularlyhappyconstellationthatonlytheplayersfromschleswig-holsteincanregister. nachfolgendkannstdunochmalallestärkenundschwächendesanbietersimtestaufeinenblicksehen.ineinigenbereichenmüssennatürlichabstrichegemachtwerden,wennnureinslot-casinoangebotenwerdensoll.

Reader evaluation

  1. Christian am 14.07.2019

    I am very satisfied and the games are the best at Merkur so I find it at least ;-)

What do you think about Merkur Casino?