General information and registration
The game of chance has been in particular for a long time and especially here Online gambling Celebrate a real triumphal march - and that also affects the Casino Mate. Here the customer is offered a unique mix of modern technology, flexibility and fun. Like the Maple Casino, the Casino Mate belongs to the renowned Vegas partner Lounge Casino Group, which has earned a very good reputation in the gambling area. In addition to Mate and Maple, the group of companies also includes seven other online casinos. According to our general casino experiences, the Mate Casino was founded in 2001 and can therefore look back on the online gaming market for many years of experience. For this reason, the question "Is the Casino Mate is serious or fraud" cannot be asked, because with a provider who stays on the market for so long, fraud and rip -off can be completely excluded. The Casino Mate is one of the online casinos that work absolutely seriously. However, the Casino Mate is not yet very well known in this country and for this reason we have dealt with this online casino and investigated important questions: How is it about the game offer? How good is customer support? And also very important- which casino mate deposits and withdrawals are offered? We have summarized our casino mate experiences in our subsequent extensive test report. An important note in advance: there should be a German side, but this was not accessible at the time of our test! Whereby numerous casino mate report test and experience reports of a German-language website.
How does the registration work?
- The Casino Mate Registration is simple and is carried out within a few minutes. However, so that you do not make a mistake when registering, we have listed the individual steps precisely here:
- Call the website of the Casino Mate www.casino-mate.com via your browser
- Click on the red button "Sign up" what a pop up window opens up
- Fill out the individual fields and pay attention to completeness and correctness of your information
- You then click on "Done", which also recognizes the terms and conditions and Terms & Conditions of the Casino Mate
- You will receive a PIN on your smartphone that you enter to complete the registration
- Your account is activated and you can make the first deposit
How is the registration form designed and how much information do you have to enter?
What is particularly good is that not too much personal data are queried in the Casino Mate, but only the most important. In addition, the form is not cumbersome and practically self -explanatory and consists exclusively of two sides. Registration in the Casino Mate is thus completed within two minutes.
· Page 1
o Mobile number (country code set in advance)
· Page 2
O postcode and place
o Currency in the paid and the player account is led
Is registration in the casino mate free?
Yes, the casino mate registration is free as in all other online casino. You do not go to any obligations with the registration. You can be sure that you will never be asked to make a deposit by the provider. That means you can also use the games in free play money mode.
The casino mate registration does not work, what helps?
If you have problems with the registration, check in advance whether all information has been given or whether an indication of a "red cross" is provided somewhere. In this case, the information is not complete, wrong or already available (user name). Correct this and try to end the registration process. If that doesn't help, you can customer support and describe your problem.
Can I register twice (because of the bonus)?
No, you are not allowed to register twice. Casino Mate has made it clear in his term and conditions that if a player is identified that he abuses or uses the bonus several times, refusing any bonus payments and the payment of the profits. Only the amount deposited is transferred back to the customer.
Can I register if I'm under 18?
No, here, too, the Casino Mate clearly specifies that players under the age of 18 are not allowed to register. This regulation is specified by the valuable EU license of the MGA. If a not adult to be identified, in this case all bonuses and the winnings that may have been achieved will also be deleted, the account is blocked and the amounts paid back to the player will be referred.
The first look at the game offer shows an appealing and extensive range of games. According to our casino mate experiences, around 700 different games can be found and new ones are constantly being added. Not only the popular slot machines can be found in the game offer, but also the classic casino games such as
- Video poker and
All in all, the customer in the Casino Mate is offered a very entertaining mix, with the majority of the games of Microgaming. The software developer is known for its high quality in the Igaming industry and each individual play title convinces with its easy usability, great graphics and excellent sound effects. There are also games from Play’n Go, Betsoft and Quickspin, which means that every player should find exactly the game he is looking for.
The most popular games in the Mate Casino are, for example, Mega Moolah and Casino Mate Jackpot as well as Thunderstruck II. In addition, there is a selection of different variants of the casino games from Baccarat, Blackjack, Craps and Roulette.
If there was no live casino in the Casino Mate Australia until this year, this has now changed. So far, the provider has added four games:
- Sic Bo
Within the live games, the provider convinces with great features. For example, the customer can select, for example, whether "traditional" dealer or a Playboy Bunny Dealer can also be understood where players have won the blackjack tables in a row. In addition, more tables are added if the baccarat, blackjack or roulette tables become too full, whereby the customer can choose which dealer he wants to be operated.
According to our casino experiences, the live dealer games in the casino mate are something very special and unique.
The Casino Mate Bonus - The Financial Details
As a new player, you will receive one in the casino mate online Casino Bonus, which contains two different types of bonus. So after registration you can secure a casino mate voucher that proved to be extremely generous and flexible in the test. With the Casino Mate Bonus you will receive a bonus credit on your first four deposits, whereby the casino automatically collapses you after the qualifying deposit, provided you have thought of entering the casino voucher code.
Furthermore, free spins will also be credited to you with every qualifying deposit that you can use on the slots.
The bonus in detail:
- Deposit: 100 % up to 200 $ + 20 free spins
- Deposit: 50 % up to 300 $ + 20 free spins
- Deposit: 50 % up to 400 $ + 20 free spins
- Deposit: 50 % up to 500 $ + 20 free spins
In order to collect the bonus, however, you have to use the Bonuscodes Newcm1, Newcm2, Newcm3 and Newcm4 on your first four deposits. The free spins, on the other hand, are automatically credited if you have entered the casino mate code for the deposit and this has been booked on your player account.
It should be noted that the minimum deposit is 20 $! Furthermore, the first bonus must be requested within three days of registration and the following must be used by each deposit after another three days. This means that the player has a total of 15 days to make all deposits to collect the entire bonus.
This is how you get the welcome bonus
It is by no means difficult to get the casino mate bonus because a simple deposit is sufficient. It is only important that the activation period is observed and only the deposits are assessed within the first 30 days after registration. In our experience, it makes sense if you only make the casino mate registration when a deposit is planned to use the voucher code.
Activation should not cause anyone for any problems, but so that you can achieve your desired goal, we have put together the sequence of steps here again:
- Register in the Casino Mate as a new player. Registration takes just two minutes
- The welcome offer will be presented to you immediately after your first log-in. You can then accept or reject this with one click.
- Make your first deposit. Remember that you have to enter the casino mate voucher code! To collect the full bonus, you should deposit 200 $.
- The bonus amount will be credited immediately after receipt of the money and is available to you.
The bonus conditions in the Casino Mate
The bonus conditions of the Casino Mate are very demanding. After all, you have to play through the bonus 50 times-which also applies to the profits of the free spins, whereby the profit amount is a maximum of 200 $.
So overall it is not easy to transform the bonus into a high profit. Furthermore, care must be taken to ensure that the doubling rounds (risk games after a profit) are not counted towards the sales conditions. This is particularly important for the slots, which are often equipped with this feature. With a period of 30 days, the bonus period is very short, especially with regard to the deposit periods for the preservation of the entire bonus package.
In addition, there is not all games to be counted towards the sales conditions:
- Slots, Parlor Games: 100 %
- All games under "Classic Slots" 75 %
- All live games roulette and blackjack 10 %
- All live games Baccara and Casino Hold’em 5 %
- Poker, Roulette, Craps, Baccarat, Casino war & SicBo 8 %
- Video poker and all blackjack variants 2 %
Furthermore, it is stated that no bets may be placed higher than 7.50 $ until the bonus credit is implemented.
Seriosity & security
The seriousness of the online casino is what there is nothing to shake, according to our casino mate experiences. The provider works with a valuable EU license from the MGA and this already clarifies the question of whether the casino mate was or is serious. Because the Maltese regulatory authority is known for making very high requirements and compliance with the requirements.
Our casino mate experience also shows that, like all other online casinos, the operator is also the topic of security one of his "hot topics". Thus, the transmission of the payment data and the sensitive customer data is generally secured using the corresponding SSL encryption. So no customer must be concerned that unauthorized third parties will cover the data. Furthermore, there is also a lot of emphasis on "responsible gaming" and that means that aid is offered if a player shows an "abnormal" game behavior.
Service & Support
If there are questions or problems, the customer can customer support in the casino mate. The Casino Mate experiences show that a problem is available for competent customer support with which the customer can get in touch and there are several options available to him:
The live chat is a modern way of communication, because here it is possible to clarify questions and problems on the short "official path". If you are not powerful for the English language, you can also write an email, although no language option "German" has been offered to date either. There is also an international direct line, whereby English is also the dominant language here.
According to our casino mate, this is a shame, especially when the provider tries to win the German players for themselves.
deposits and withdrawals
The deposit methods in the Casino Mate
The following deposit options are available for the players who are registered in the Casino Mate from Germany, whereby the minimum deposits and maximum deposit amounts vary:
|Payment method||Min. Deposit||Max. Deposit|
|Visa / Mastercard||10 $||2.000 $|
|Neteller||10 $||5.000 $|
|Skrill||10 $||5.000 $|
|ecopayz||10 $||10.000 $|
|ppaysafecard||10 $||500 $|
|Bank transfer`||10 $||10.000 $|
In our view, all important deposit methods are available so that everyone can find the right one. It's a shame that payments are not possible in the Casino Mate PayPal and the direct booking systems are not offered. On the other hand, it is positive that all deposits are carried out free of charge and that there are no fees.
So your deposit leads through
To make a deposit in the Casino Mate is simple and self -explanatory. The provider has revised his cash register and even without knowledge of English, nobody will have any problems doing his financial transaction. In order to be able to make a deposit, the customer must first log in to his player account and then click on "Deposit" at the top right. The cash register area opens in a pop-up window. We explain in detail how exactly a deposit is done with a Casino Mate Skrill deposit:
Skrill deposit in the casino mate - this is how it works:
- Register in the personal customer account at www.casino-mate.com
- Click on "Deposit" at the top right - the cash register area opens
- Click Skrill as a payment method and select an amount on the right or enter any amount between 10 and 5,000 $ via "Other"
- If there is a bonus code, click on "I have a bonus code" and enter it on "Next" - the forwarding to Skrill takes place
- Enter the Skrill data there and confirm the deposit amount
- After about two to four minutes the money is booked on the casino mate account
- You can start playing and winning (hopefully)
- Enter the email address in the left field
The payment methods in the Casino Mate
For the Casino Mate Payment, you are basically the same payment options to choose from, as with the deposit - provided this is technically possible. However, the Casino Mate specifies that the first payment is to be used. The profit can then be paid out using the method via which was paid out. For this reason, we show step-by-step here how the payment works by bank transfer:
Bank transfer (bank transfer) Payment in the Casino Mate - this is how it works:
- Log into the personal customer account of Casino Mate
- Click on "Withdraw" in the top right and a pop-up window opens
- In the first payment, simply enter the bank data (BIC/SWIFT and IBAN) and the payout amount on the right
- Click on "WithDraw $" and the payment application is sent
Crucial: the casino mate pays out so quickly
In our experience, the Casino Mate pays within 48 hours of the payment application. Even the transfer to the bank account does not take up more than four or five working days and that is quick, according to our casino experience.
Before the first withdrawal - you have to consider this
In the real sense, in our experience before the first withdrawal, the real sense does not have to be considered much - unless the bonus was used. In this case, care must be taken that the bonus conditions are met, otherwise the right to the bonus and the profits made is lost.
In addition, under very specific circumstances, the operator can verify the player account in order to comply with the legal requirements of the MGA and to ensure player safety. If this is the case, the player will be notified by the support team and therefore asked to submit the following documents:
- Copy of identity cards, passport or driver's license
- Address proof (supplier invoice such as telephone, gas or electricity) not older than three months
- Copy of registered credit cards (CVV/CVC number blackened and the mean eight numbers of the card number)
In order to carry out the KYC, i.e. the verification, the player only has to click on Kyc in his player account and upload the corresponding documents or send them by email.
With regard to the payout rate, we were unable to find any information in the Casino Mate, no Ecogra certification or another testization. In research, we found a payout rate of 94.55 (!) And we describe this (if it is right). According to our casino, the Casino Mate is one of the providers who offer only very low odds, because an average of 96 % is given in midfield.
But we cannot completely trust this information, because after all, the Casino Mate top games from Microgaming, Play ’n Go and Betsoft are offered and these providers are known for good RTPs at their games. But since no precisely statement is made here, our assessment is weak here.
Minimum assignment & limits
It is possible to have profits up to an altitude of 4,000 $ paid per week - the profits that are excluded from a progressive jackpot are excluded from this limitation. In addition, as a customer of the Casino Mate, it is possible to sit down your own limit in order to better control the game behavior.
As for the design of the limits, every player should be served best. In this way, the recreational players can start a game from a deployment of five cents or 10 cents. For hours it is possible to play with just a few $ and if you want, you can - at the new multeline machines - also risk three -digit amounts.
At the tables, the operations usually start with one $ and there are almost no limits. With roulette and blackjack, for example, it is possible to use five -digit sums according to our casino mate experiences.
Optik & Design
If the performance of the Casino Mate was not convincing in previous tests, this has changed. Our casino mate experience shows that the website builds up pleasantly quickly and turns out to be very user -friendly. The entire website proves to be very tidy and clear and the color of the Australian provider has also opted for more intelligent colors (green, red and black). All important options can be found on the homepage and with one click you get to the respective subcategory. The play is played in the Casino Mate in Flash mode, which means that a download is not necessary here. Thus, the fewer technology -savvy customers can easily cope with the Casino Mate.
The only problem and therefore the point deduction that the Casino Mate is offered exclusively in English - language barriers are likely to be available here if there is a problem. However, the casino mate registration can still be carried out effortlessly.
According to our experience, the Casino Mate provides an optimized website, which means that a native app is downloaded. This means that the provision of a special Casino Mate app for Android and iOS is dispensed with. If you want to play in the casino mate on the go, then you don't need a casino app to access that mobile Casino to obtain. The use of the casino offer is completely independent of the operating system that the player uses and what we liked very much is that with the modern web app, all services are made available without restrictions. The casino deposits and withdrawals are also subject to the strict safety standards in the mobile version and the Casino Mate Bonus can also be used and released.
If you make a casino mate registration, you can take part in the loyalty program of the online casino. This is the "Club Mate" in which the player can benefit from some benefits if he makes it behind the velvet curtain and becomes a VIP (very important player). You will only be accepted into the Club Mate by invitation and this will happen if you have convinced the casino of your loyalty. But your deposits also count, as well as the regularity you play with and the games you play. If everything fits then you get an email and will be invited to the VIPS club. The advantages you enjoy there are profitable because you get:
- Exclusive promotions and bonuses
- Higher payout values
- Faster payments
- A private VIP host
- An once-off vip bonus as a welcome gift in the club
- And much more
Somewhat negatively according to our club Mate experiences is that the player can also be "kicked" out of the club. This happens, for example, if this no longer meets the requirements. However, the player can also be recorded in the club at any time as soon as he meets the requirements.
In addition to the Club Mate, various bonus campaigns for existing customers are also offered, which are regularly published under "Promotions".
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