General information and registration
The online Casino Splendido belongs to the renowned Roxy Palace Group and has been "on air" since 2006. The daily business is through the 32Red PLC. operated, the seat of which is on Gibraltar and from there the online casino is also licensed and regulated. The services that the Casino Splendido offers in Great Britain are regulated by the British Gambling Commission. The provider is already extremely well known, especially in southern europe and this is shown by the fact that there is also a Spanish and Portuguese variant from the Splendido casino. But now many German players have also discovered the Casino Splendido for themselves and have had their experiences. We also wanted to get a picture of the Casino Splendido and subjected the gaming portal to an extensive test, from which the following Casino Splendido experience report results. Above all, we investigated the question of whether the Casino Splendido is fraud or rip -off. Here we can give the all-clear right at the beginning, because the provider works with a valuable EU license from the Gibraltarian regulatory authority and can have a seal of the Ecogra. In addition to the question about seriousness, we also got to the bottom of other important points, such as the Casino Splendido Bonus, the deposits and withdrawals and other important points that could speak for registration or against them.
How does the registration work?
Registration in the Splendido casino is simple and can be described as self -explanatory. Because during registration, the player does not have to be careful whether a casino Splendido bonus code must be entered or not. But here only all the necessary data is entered in order to activate the account. In the following step-by-step instructions we have put together all important details for the Casino Splendido registration.
- Call the website of the Casino Splendido (casinosplendido.com/de) and the homepage opens
- Click on "Register now" at the top right and the registration form opens as a pop-up window
- Fill out all data truthfully - otherwise there may be problems with account verification and the payment later
- Complete the Casino Splendido registration with a click on "Submit" after the chopping at "I am of legal age, justified for playing and I accept the terms and conditions ..."
- The registration is complete and you can start playing
How is the registration form designed and how much information do you have to enter?
The registration form is easy to design and what is to be highlighted positively is that only the most important data is queried here that are necessary for later verification.
- Land (preset)
- Address 1: street
- Address 2: Additional information
- postal code
- User name
- Password & password confirmation
- Currency ($ preset)
- Confirmation of the terms and conditions
Is registration in the Splendido casino free?
Yes, of course, registration in the Splendido casino is free. Each player can register in the online casino completely without obligation and can then also use the games in free play money mode - but is then not entitled to use the Casino Splendido new customer bonus. At no time, the Casino Splendido will ask customers to pay or make other payments.
The Casino Splendido registration does not work, what helps?
In the real sense, there should be no difficulties with the Casino Splendido registration. If it is still the case, it is advisable to completely close the gaming portal, open it again and start the registration process again. Furthermore, all data should also be checked: Are you complete and/or correct? If this is so and cannot be found, it is advisable to customer support.
Can I register twice (because of the bonus)?
No, a double registration due to the bonus is not allowed. In addition, a customer who does not receive the new customer bonus in the Splendido casino Roxy Palace Casino Request. This is also strictly prohibited in the terms and conditions (we quote):
“This doctorate is strictly limited to a new player per household, even if there is more than one computer at an address. The identity of a user is determined on the basis of all or any combination of the following features: name, postal address, email address, IP address, credit/debit card number, computer and any other form of the necessary identification. "
Can I register if I'm under 18?
No, that too is strictly prohibited by the terms and conditions. The Casino Splendido pays very strict attention to this point, as it is subject to the general strict regulations of the MGA. In the terms and conditions, it is made aware of this as follows (we quote):
“The casino reserves the right to register you as a player or to delete your user account without notice and without giving reasons at any time. Any amounts booked on your account at the time of such a termination will be reimbursed from a payment route determined by the casino. However, the casino reserves the right to cut any profits from their account under one of the following circumstances and to adapt their credit accordingly:
if they are not of legal age;....“
Overall, the Casino Splendido has over 360 games on offer, with the online slots made the largest share in numbers. The games come from Microgaming, which guarantees a fair and safe game. The slots are offered in different variants, with the Jackpots slots with their progressive jackpots belonging to the highlights. At the time of our test, there was a sum of £ 7,346,626.27 in the jackpots (total) and that steadily increasing.
There are also classic casino games such as roulette and blackjack, with Blackjack offering the larger selection. There is also a video poker area for all poker fans, where 3 card poker can be played as well as Deuces Wild or All Aces.
Our Casino Splendido have failed here in two parts: on the one hand there are the well -known microgaming games, but the game selection is a little too low and offers other players who are not among the Microgaming fans - this is a shame, especially because ours Online casino comparison Shows that more and more casinos are going to focus not only on a game provider.
No Live Dealer area is currently being offered in the Splendido Casino. In our opinion, this is a point that is not to be neglected, because more and more players enjoy playing the game with real dealers, although you can still enjoy a real casino atmosphere in your own four walls.
But the bottom line we can say that - apart from the missing live casino - there is no significant gap in the game portfolio in the Splendido casino. There is also nothing to complain about the quality of the games. We classify the range of games as serious and high quality.
This is how you get the welcome bonus
It is not a witchcut to redeem the Casino Splendido bonus. It is only important, according to our Casino Splendido experience, that the first deposit takes place promptly after the Casino Splendido registration. This is a 72-hour period that must not be exceeded between registration and deposit. If this happens, then the casino splendido bonus has automatically expired. In the following step-by-step instructions, we once put together the most important details how you can Casino welcome bonus Secure.
- Step 1: Register in the Casino Splendido as a new teammate. The Casino Splendido registration is done within a few minutes.
- step 2: Make the first deposit and that in a value of at least 20 $. Players who want to collect the complete bonus must make a deposit of 120 $. There are no restrictions on the payment option for the deposit.
- step 3: During the first deposit, it is possible for the player to activate or deactivate the Casino Splendido Bonus with one click.
- Step 4: After a deposit, the bonus is immediately available on the player account.
The bonus conditions in the Splendido casino
The bonus at a glance:
- Bonus: 100 % up to 120 $
- Bonus type: deposit bonus
- Requirement: 50 times
- Bonus period: 7 days
- Bonus code: none
If the bonus has been credited to the player account, this is subject to very specific bonus conditions and the playing conditions before it can be paid out. It should be mentioned here that not all games contribute to the playing conditions. The customer has time seven days after the bonus credit to meet the wagering conditions. Let's take a closer look at the Casino Splendido Bonus.
According to our Casino Splendido experience, the provider specifies 50 times the bonus amount-which results in sales of 6,000 $, provided the bonus is fully exploited. It should be noted here - and very important to know - that the provider specifies a maximum insert of 6.25 $ per game, hand and round. If a player exceeds this assignment, it does not come as usual that they are not counted, but here the profits that have been achieved with higher operations are added to the bonus credit and are then also subject to 50 times sales.
The games are evaluated in different ways in terms of sales conditions:
- Slots (except for the specially listed) and Keno: 100 %
- Table poker, roulette, video/power poker, blackjack 10 %
Exceptions are: Classic Blackjack, Casino War, All Aces Video/ Power Poker, Jacks or Better Video/ Poker Poker, all Baccarat, all craps, red dog, sic Bo, Max Damage, The Alien Attack and all retro Reels slots. These games count 0 %in terms of playing requirements.
It is advantageous that all profits that come from the missions of the cash goods habits are immediately credited to the cash credit. The funds to fulfill the bonus conditions are deducted from the cash credit and if no credit is available, then sales of online Casino Bonus pulled off.
|Note: If a game is played without value during the bonus period, all profits from the Splendido casino will be deleted!|
Seriosity & security
The safety level at a very good level is just due to the renowned license of the Gibraltar regulatory authority and the Ecogra Siegel. In addition, there is a safe encryption technology (SSL) in the financial transactions and data transmission to the Casino Splendido Registration.
Even with the transparency of the Online Casinos we could not find any negative points and thus our Casino Splendido experience shows that the players are in good hands here. It should be noted here that we could not find the slightest sign that there is fraud in the Casino Splendido.
Service & Support
There is a German -speaking customer support in Casino Splendido and we find that very commendable. But there is a little problem: Support 24/7 is offered 365 days a year, but the German -speaking employees cannot be reached around the clock. Already in the early evening, the customer is dependent on being satisfied with the English -language support team, as our Casino Splendido experience shows. Certainly this is not a problem in most cases, because in the worst case the player has to wait a few hours to get a German answer. But in our opinion it would be more customer -friendly if the German -speaking support team would last at least until late in the evening.
In addition to the live chat, there is also the possibility to call a free hotline. There are two numbers to choose from for German customers. If you don't like to make a phone call, you can also send an email to what an email form is available for.
We had to make another point for the FAQ area, because the provider advertises with one where all important questions and answers are answered in advance. The link from the area took us into the void at our Casino Splendido test, but we were ultimately able to find the FAQ area that did not tore us from the stool. Because at the time of our online casino comparison, five questions with answers were offered.
Here the Casino Splendido still has a few rooms, but that does not mean that Casino Splendido fraud can be spoken. Because all the questions we ask the support team were answered friendly and competently.
Update & addendum to the FAQ area: During our test in relation to the Casino Splendido payments, we were able to find a sufficient FAQ area for the individual areas, which then caused us to give one more point, since especially in the payment area , the questions and answers are very detailed.
deposits and withdrawals
The deposit methods in the Splendido casino
The number of deposit methods that are available in the Splendido casino are diverse. On the one hand, care is taken to ensure that the safest, fastest and most convenient payment options are offered and secondly that any financial transaction is secure. This is ensured by strict security measures and fraud controls that are carried out in all transactions and so the player can even be asked to prove their identity from time to time. But more about that later.
The following payment options are available for the Casino Splendido deposits, for example:
- Credit cards
- Debit cards
- Instant bank transfer
However, depending on the country, the deposit options differed and so we had to make the statement that the Splendido PayPal Casino does not offer for German customers.
It must also be ensured that the electronic wallets, such as Neteller or Skrill, have to be verified by a bank account or credit cards. On the other hand, the other payment solutions enable a direct deposit to the player account.
So you can make a deposit
A deposit is very easy to carry out. To do this, the customer only has to register in his personal player account and then click on "deposit" at the top. This opens a pop-up window, the Splendido Casino Bank. How easy a Casino Splendido deposit is to make that we explain to the example of a Neteller deposit.
Credit card deposit in the Splendido casino - this is how it works:
- Register in the personal player account with Casino Splendido
- Select the bank button on the casino page
- Click on "Add Card" and fill out the registration form
- When registering "debit card", make sure that this is registered
- If the card is registered, then click on "Transfer" in the menu
- Select "credit card" or "debit card", depending on which card type was registered
- Select the card from which the transfer is to be carried out and enter the desired sum. Confirm the choice afterwards
- The transaction is processed automatically and the player account is updated to update the paid credits - usually within a few seconds.
- Click on "Back to the Casino" and select the desired game
It is worth noting that these types of deposits are charged by the service company Proc-Cyber Services and Ncrypt Solutions, which is a branch of Roxypalace.com.
The payment methods in the Splendido casino
The player can arrange a payment via different payment options. This can be, for example, about:
- Visa Card
- Bank Transfer
It is advantageous that the Casino Splendido does not charge any fees for the Splendido casino and also not for the payments. Our Casino Splendido experiences show that complete payment transactions are extremely serious and transparent.
Credit cards (Visa) Payment in the Splendido Casino - this is how it works:
Every payment application must be Casino Software be made. In order for a payment to be requested, the customer must proceed as follows:
- Register in the personal player account
- Click on the bank button and then select "Payment" as well as the sum that is to be paid out
- The payment is registered and transferred to a special account for 48 hours - at this time the payment application can be canceled either completely or partially
- If the period of two days has expired, we released the money and the customer may be asked to follow certain security measures to receive the money.
Note: It must be ensured that the information entered is all correct and also complete so that the application can be processed immediately and the customer receives his money.
Crucial: the casino Splendido pays out so quickly
Basically, the Casino Splendido pays very quickly, whereby the money is first "frozen" for two days and only then will be processed and initiated. Before that, it is possible to stop the payment. How quickly the money is in the account depends on the selected payment method. With Neteller, for example, a payment is possible within 14 hours, while bank transfer can take up to four working days. When paying via visa card, it can take up to 7 working days for the payment to be processed.
Before the first Splendido Casino payout - you have to consider this
The Casino Splendido is very active to prevent and uncover any kind of fraud. The provider has set itself the goal of ensuring the integrity of the customer accounts and protecting the profit payments. Because of this, all transactions are checked by strict security measures and fraud controls and from time to time the customer can be asked to present evidence of his identity. This can be, for example, with the following documents:
- ID card
- Credit cards
- Copy of a signed deposit overview
- Other suitable document
This procedure ensures that E-Cash does not make deposits and withdrawals fraudulently under the name of the customer.
Our Casino Splendido experiences in this area have been extremely positive. Because on the one hand, the casino has a license from the ECOGRA, which means that the displayed payout rate is verified and this is also regularly checked. The online casino is very transparent here and lists its payout rate directly on the start page below. The payout rate is 96 % and overall the odds are at a first -class level. This means that the Casino Splendido cannot be said to be fraud or rip -off.
Minimum assignment & limits
According to our Casino Splendido experiences, the gambling portal particularly appeals to beginners and hobby players. Because the smallest limits move in the cent area and in the classic games the minimum insert is 1 $. Here the Casino Splendido moves in the usual framework, so that there is no reason for a criticism. As far as the maximum limits are concerned, they are not particularly high, at least from the perspective of the high scooters. But the casino Splendido is ideal for the average player, who occasionally wants to risk a little more.
We find the design of the limits very customer -friendly and so we cannot say a fraud for the Casino Splendido.
Depending on the payment and payouts, the limits are set for deposits and withdrawals. In order to be able to start the game at all, the customer must make a minimum deposit of 20 $ - regardless of the Casino Splendido Bonus. As far as the maximum limits are concerned, the player has to inform himself a little in this case. For example, a deposit limit of $ 4,000 $ is set for a registered credit card, and the maximum deposit limit per day is $ 2,000 $ or a maximum of 12 transactions per day with a limit of $ 800 per transaction.
However, the customer can increase his deposit limit, but he has to support.
Optik & Design
The microgaming software that is used here is of very good quality. The renowned software games provider guarantees that the Casino Splendido experience is consistently at a high level. The whole portal looks very modern and well thought out, so that the player is never slowed down. This is an important factor - not just for the players who log in every now and then.
Each game is self -explanatory and so the customer knows exactly how everything works after just a few rounds.
In the design, the provider focuses on very modern and this is not only due to the successful effects, but also due to the coherent overall design. Especially with the audiovisual effects, the player can discover some great surprises. We can only praise the graphic design of the Casino Splendido, because the graphic never gets boring, because every game almost has its own look.
The best online casinoswho want to establish themselves on the market and, above all, not only have to convince with seriousness and a good range of games, but also offer a mobile variant. The Casino Splendido app is a mobile variant or better said that it is a mobile website (responsive design) and the operator is fully trendy. The customer can play directly via the mobile web browser without any installation in the Splendido casino.
As a rule, customers do not have to get around with any compatibility problems on the mobile website, as with the usual online casino apps. The Casino Splendido Mobile website works on all common smartphones and tablets. This is a very big advantage that not only benefits the customer, but the operator has the opportunity to concentrate on making a first -class mobile website available.
According to our Casino Splendido, the quality is also first class, so that customers can enjoy the complete enjoyment of play on the go. From our point of view, there is no reason to do without the mobile version.
A very good offer is offered in the Casino Splendido for regular or existing customers. It is the Players Club, in which the player is rewarded with generous bonus offers. This so -called "player club" is an offer that makes it worth remaining loyal to the Casino Splendido. Because the player receives points for every use that is carried out and these can be redeemed as a casino splendido bonus at any time. Overall, there is for levels: blue, silver, gold, platinum - everyone reaches the blue level with their first deposit.
There are also the Splendido Rewards, in which the players of monthly deposit bonuses, free spins and more are rewarded. Everyone who registers in the Splendido casino benefits from these royal rewards. However, these offers are only available to the real money players who are invited by email.
For further promotions and promotion, the Casino Splendido customer should always take a look at the "promotion".