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Luckyvega's experience - test & evaluation 2022

56%
100 % to $ 100 & 25 FS
56%
100 % to $ 100 & 25 FS
  • Malta license
  • Fastest payment via e-wallet-48 hours.
  • Standard verification
  • 24/7 Support
  • Free of charge and withdrawals
  • VIP program
positivee
  • Very large game selection
  • Many bonus offers for existing customers
negativee
  • Bad support
  • Miserable mobile Version
  • Monthly payout limit

How we test providers

Registration We the provider and give you a step-by-step instructions!
Bonus We activate the bonus & show all conditions!
Customer service We test customer service with different inquiries & share the service times!
Payments We make real deposits and withdrawals & go through the account verification!

General information and registration

With its foundation in 2019, the Luckyvegas is one of the younger virtual slots providers. It is operated by the Titanium Brace Ltd. And is one of a total of three dozen providers of the Maltese company. Luckyvegas is part of a ranks of well -known and serious providers such as slotsmillion or suppressant. High expectations are quite appropriate. In the following, you will find out whether the provider can do justice and how my Luckyvega's experiences are in detail Online Test.

The registration

In order to be able to play and win at Luckyvegas, you first have to register. You can either do this by clicking on the "Play now" button or the button to be found at the top right. the Registration itself is not complicated And should therefore go quickly.

Game offer

9/10
positivee
  • Very large slot selection
  • -
  • -
negativee
  • -
  • -
  • -

That Offer of games at Luckyvegas is impressive. A large selection of virtual slots is waiting to be discovered by you.

Those: Lucky Vegas

Slots

Slot lovers will certainly get their money's worth at Luckyvegas. You can find it clearly here More than 1,500 different games of various developers. Among them are machines of large providers such as Microgaming, Play´n GoandefinedandandefinedNetEnt, but also games of less well -known developers such as GVG. According to the provider, the most popular games include:

  • Book of Dead of Play´n Go with a payout rate (RTP value) of 96.21 %
  • Book of Adventure from StaKelogic with an RTP value of 96.21 %
  • Ramses Book from gamomat with a payout rate of 96.15 %
  • Eye of Horus von Reel Time Gaming with an RTP value of 96.31 %
  • Thunderstruck II of Microgaming with a payout rate of 96.65 %

Details on the payment rate of the provider itself are not known. But you absolutely don't have to worry, because Luckyvegas was from iTechLabs checked.

Bonus

5/10
positivee
  • Enough time to meet the conditions
  • Real money operations also count for sales
  • -
negativee
  • Small welcome bonus
  • Difficult bonus conditions
  • Many games excluded

The Luckyvegas bonus is relatively small for an online provider with such a large range of games. For your first deposit you can one Accept 100 percent bonus up to a maximum bonus amount of 100 $. You will also receive 25 free spins for Book of Dead. Bonuses for further deposits are in Welcome bonus Unfortunately not included. You have to accept the bonus within three days of your registration at Luckyvegas, otherwise it will expire.

Those: Lucky Vegas

The Luckyvegas bonus is bound to certain conditions that have to be met so that the bonus credit can be transformed and paid out. So you have to both the Deposit and the bonus amount at least 30 times on slots put. Use with your real money credit also contribute to fulfilling the conditions. If you play with bonus credit, a large part of the slots is excluded from the game with this. So pay close attention to the information boxes in the games and whether you are entitled to Online Bonus to play.

Another condition is that you have to use the free spins before using your real money. The profits from these free spins must then be implemented 60 times before they turn into real money. My Luckyvega's experiences in the bonus area are somewhat poor, which is above all of the relatively difficult sales conditions lies. My recommendation is therefore that you should think carefully about whether you want to accept this bonus or not.

Bonusfree spins
offer100% bis 100 $25
Sales volume30x sum of deposit and bonusImplement 60x
time limit30 days until decay30 days for free spins
Max. Profit--
Min. Deposit10 $10 $
Game type salesSlots z.T. 100%Slots z.T. 100%
Max. Use5 $5 $

Seriosity & security

10/10
positivee
  • License from europe
  • Security is guaranteed
  • Good opportunities for players protection
negativee
  • -
  • -
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Luckyvegas has one Of the Malta Gaming Authority License issued And thus clearly one of the reputable online slot providers. Of course, this assessment is also based on the fact that the operator has been running a number of reputable and popular online slots for many years, all of which have not yet been negative. Even via Luckyvegas, no negative experience reports from players can be found. The safety of the page is also guaranteed. The provider works with the latest encryption technologies so that your data and transactions are safe.

Those: Lucky Vegas

Luckyvegas also cuts a good figure when it comes to players protection. If you call up your account area, you will be Various ways open to set limits. You can also exclude yourself from the game for a certain period of time or permanently. The important point of player protection is taken seriously at this provider and is very well implemented.

Service & Support

4/10
positivee
  • Live chat available
  • -
  • -
negativee
  • No 24/7 support
  • No telephone support
  • No FAQ area

If questions about the provider arise, it is important to get an answer as quickly and competently as possible. But that is not that easy with Luckyvegas. Because the Possibilities of are limited. You can either the support by email or choose the live chat. You don't get a 24/7 support, as it has long been a matter of course with other providers. You can reach the live chat daily between 7:00 a.m. and 1:00 a.m., but only if you are lucky. The employees are friendly and helpful, but unfortunately not too competent. An extensive FAQ would of course help. But there is no such thing at all.

In short: there is a great need for improvement in support. Such an extensive provider who claims to know exactly what is important must definitely offer a significantly better support. The fact that there is also no telephone support does not have to be mentioned at this point.

DetailsResponse timeavailablequality
Live ChatAbout menu bars1 Minute07:00 a.m. to 01:00 a.m.4/5
e-Mail[email protected]24 hours24/73/5
HotLine----
Other----

deposits and withdrawals

5/10
positivee
  • Enough payment methods
  • Deposits from $ 10
  • -
negativee
  • Monthly payout limit
  • Fees for some payment methods
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Luckyvegas offers you various options to pay money to your player account. You have them choice between Credit card, Trustly,Instantly, ecopayz, Skrill, Neteller, Giropay, Paysafecard and Classic bank transfer. A minimal deposit limit of 10 $ applies to all methods. Although Luckyvegas is still quite new, one seems to cling to old patterns and still raise fees for deposits over Neteller, Skrill, Ecopayz and ppaysafecard. They are between 3.5 % and 5 % of the deposit amount and therefore also quite high. So if you like to use e-wallets for deposits, you should look for another provider.

  • Minimum deposit 10 $
  • Fees for deposits with Skrill (5%), Neteller (3.5%), Ecopayz (3.5%) and Paysafecard (5%)
  • Payouts from $ 20
  • A maximum of $ 10,000 monthly payments

Those: Lucky Vegas

Before you can apply for a payment at Luckyvegas, you have to verify your account using some documents. Here it can even happen to you that A verification required immediately after the deposit and you cannot play with your money until it has been completed.

For a successful verification If you need a photo of the front and back of your ID card, a proof of address and if necessary Screenshots eures Kontos as well as evidence of The source of your funds. In order to avoid unnecessary delays and stress, you should upload all the necessary documents immediately after your registration and at best before the first deposit.

With Luckyvegas, payments are always carried out using the method that was also used for the deposit. In contrast to this, payments are always free of charge and are carried out from a minimum amount of 20 $. monthly could you Not more than 10,000 $ from your account take off. Larger profits will be paid out in installments of 10,000 $ each month.

My experiences with the first deposit, bonus activation and the payment

As always, the deposit was very easy, I used my credit card to pay 31 $ into the account.

Those: Lucky Vegas

The activation of the bonus was only made possible for me after the deposit. Then the bonus was directly active. Unfortunately, you cannot simply deactivate the bonus. Customer service has to do that.

In order not to delay the payment unnecessarily, I pushed the verification of the documents directly. For this you can easily upload the documents to the menu And thus save you the interaction with customer service.

Surprisingly, the deposit does not have to be implemented. This is good for you on the one hand, because then you are not exposed to the risk of losing money. However, it does not really correspond to the anti-money laundering law, according to which the use should not simply be paid out again.

This fact was useful for my test, so I was able to pay my money again and had it back after two days. Overall a decent impression.

VIP & Treueprogramm

9/10
positivee
  • Rewards for playing
  • Daily bonuses for existing customers
  • VIP system with level and ascent rewards
negativee
  • No information about VIP program available
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What the welcome bonus is missing makes up for existing customers at Luckyvegas. As an already registered user, you get A new offer every day, which are free spins, one Reload Bonus and the like can act. You can also benefit from a special monthly bonus offer that always looks different and is presented as a kind of surprise. In addition, of course, there is the VIP program with its rewards.

How exactly the VIP program looks and what rewards await you will unfortunately not be revealed at any point and the support was also unable to help. However, it can be strongly assumed that even for Luckyvegas there was no change in the VIP program, which is also used in other providers of Titanium Brace Ltd. are. Accordingly, you will receive a loyalty point for ten $ each put on slots. The more of these loyalty points you collect, the higher your VIP level, which is always calculated monthly.

You get different rewards for climbing to higher levels. You can also exchange your loyalty points for credit. The rate of the exchange also improves with increasing VIP level. In addition, you can benefit from better bonus offers and special events if your VIP level is high enough. However, you have to redeem the collected loyalty points every 180 days, otherwise they will expire. However, redeeming points does not ensure that you slip into a lower level.

Minimum assignment & limits

6/10
positivee
  • Many missions possible
  • -
  • -
negativee
  • Payout limit of $ 10,000 per month
  • "Verification" of profits from $ 5,000
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DIE Variance of the operations is large in view of the diverse range of games. A large part of the available slots can already be played with a cent used per line. On the other hand, operations of up to 100 $ or more per spin are possible with many slots.

The possibilities that Luckyvegas gives you in the payments are less versatile. The monthly payment limit of just 10,000 $ In view of the not even precisely defined deposit limits, it looks pretty shabby and almost as if the provider has to go. This also speaks for the fact that the profits from 5,000 $ always want to check and verify them precisely and thus ensures that your payment is delayed. Not a nice approach.

Optik & Design

4/10
positivee
  • Games are divided into categories
  • -
  • -
negativee
  • Not a good search function
  • Parts difficult to find
  • Uninspired design

If you are already one of Titanium Brace Ltd. operated Online providers knows, will not surprise you Luckyvegas at any point. The operator relies on the proven design, which is unfortunately quite confusing in places and cannot convince in itself. There is no intelligent search function, individual sub -areas, in particular regarding the player account, are difficult to find and in general the provider seems not very careless.

Those: Lucky Vegas

mobile App

1/10
positivee
  • Mobile
  • -
  • -
negativee
  • No adjustment for mobile devices
  • No own app
  • Various functions incorrect
Those: Lucky Vegas

DIE Mobile version of Luckyvegas is simply a disaster. An adaptation for smartphones was obviously not made and it is an absolute agony to move through the game offer on the cell phone. Many functions are limited or non -existent and errors when displaying or loading the page more rule than exception.

An app that opposes this miserable performance and could show that Luckyvegas fulfills the wishes of many players and is also well positioned is neither in the app nor in the playstore. So you can visit Luckyvegas over the browser of your tablets or smartphones, but joy will certainly not come up.

More offers

3/10
positivee
  • -
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negativee
  • No sports betting area
  • No exclusive games
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Their own sports betting area or Exclusive games You can't find Luckyvegas. A little more variety could already be offered here. Pity!

Overall rating

56%

All in all are mine Luckyvega's experience a little divided. The online provider is absolutely serious, part of a large and well-known company, offers a great choice of game and awards many bonuses. On the other hand, there is a clear need for improvement in many areas. Support is no longer a lower middle class, the bonus and payment conditions are not exactly player-friendly, the mobile variant of a disaster and the design is quite boring. However, if you would like to take a look at this provider after this Luckyvega's test, there is absolutely nothing wrong. Due to the confused sub -areas, beginners could get smaller problems with use here and there.

What do you think about Luckyvegas?