General information and registration
You can play for real money in the High 5 Casino since January 2020. Before that, the brand was only known as a social casino. According to its own statements, the virtual arcade sees itself as the first point of for real vegas hits. In addition, the online casino wants to offer its customers a unique and innovative experience.
But are the high 5 casino experiences in reality as positive as described by the gambling provider? You can find out whether the Internet play hall is rather good or poorly positioned in the following High 5 Casino Test.
While you can also use the demo mode without your own player account, you need an account for real money inserts. Fortunately, registration only takes a few minutes. Below I gradually explain how the account creation works in detail:
- Own productions in the portfolio
- RTP value always specified
- Bad selection of jackpot slots and table games
- Only a few live tables
- Only games of 3 providers
The High 5 casinos portfolio comprises approximately 300 games. This means that the provider ends up in midfield compared to the competition. In other online casinos, far more games are usually made available to you.
This judgment is confirmed with a look at the providers. It is very commendable that numerous in -house productions (High 5 Games) are offered. Apart from that, the casino only provides games of NetEnt and ready.
However, some competitors cooperate with more than 50 game fortune. But at least the standards-slot machines, jackpot slots, table games and a live casino-are available.
The online casino clearly focuses on slots. You can do your luck More than 250 different slot machines put to the test.
Of course, the casino offer also includes some classics, for example:
The RTP value is always given according to my high 5 casino experiences. If you want to experience the payout rate of a slot (also works with classic casino games), you just have to open the game and check in the information area.
Unfortunately, the range of slots with a progressive jackpot cannot really convince in the high 5 casino test. Currently are Only 4 jackpot slots present. You can choose between "Imperial Riches", "Divine Fortune", "Grand Spinn Superpot" and "Mercy of the Gods".
What I also have to criticize: How high the jackpots are not shown on the overview page. You have to click on the corresponding slot first.
Also in the area of classic casino games you will easily find other arcades that have much more to offer. The high 5 casino offers its customers Only 6 table games. There are three different variants of roulette and a version of blackjack, baccarat and poker. In any case, the virtual arcade cannot convince.
If you prefer to play against a dealer from flesh and blood, you are in Live Casino precisely. Stand to you a total of 25 live tables available that are provided by NetEnt.
However, you can only choose between blackjack and roulette, which is a clear disadvantage to the market leader Evolution Gaming. On baccarat, Sic Bo And you have to do without Poker as well as on game shows.
How much real money you can set per round differs from table to table. You can find details about the minimum inserts and limits when you drive the mouse about the icon of a live table.
However, the following list also shows you all relevant information.
- Free spins with double payment for the first deposit
- No sales goal
- No deposit bonus
- No promotions for existing customers
- Profit limit for new customer bonus
While other gambling providers sometimes even have one on several deposits online Casino Bonus you can grant in the high 5 casino 30 Free spins Dust with double pay for teatime treasures. Each free spin has a value of 25 cents, so that the ultimate bonus amount is a lean 7.50 $.
If you want to get the high 5 casino bonus, you have to transfer at least 10 $ to your player account in the course of your first deposit. Which also does not really provide positive high 5 casino experiences: there is a profit limit that is 150 $.
The virtual arcade receives points for the fact that the free play winnings are not subject to any sales target. However, an employee of the customer service explained to me that you have to make a deposit of at least 10 $ again in the event of a win and implement it once again.
Promotions for existing customers
At the moment you can be in the high 5 casino No further bonus promotions locate. As a result, existing customers are going empty -handed. However, you have the opportunity to get information from the casino via email or SMS if a new bonus campaign is at the start.
|Sales volume||No sales goal|
|Max. Profit||150 $|
|Min. Deposit||10 $|
Seriosity & security
- License from Malta
- Various limits adjustable
- Time out and voluntary self -closing possible
The online casino is operated by High 5 Games. The company is a renowned game developer who was founded in 1995 and already has more than 300 productions. Even if it is the only virtual playground from High 5 Games so far, the casino can definitely be considered serious. After all, the gaming provider can have an official License from Malta (Lizenz number: MGA/B2C/465/2018) show. As a result, you do not have to expect fraud or rip -off here.
Unfortunately, at the current time No user comments on the high 5 casino yet locate. You don't have to surprise you because the platform has only been online for a short time. So far there are no negative comments on the online casino.
With player protection, the high 5 casino does everything right. You can set both daily, weekly and monthly deposit, betting or loss limits as well as a meeting time limit. There is also the possibility to take a break of up to one month and apply for a time -limited or permanent self -closing conclusion. All you have to do is call up your profile.
In addition, you can have one there Reality-Check Activate that reminds you of how long you have gambled after a certain time in the high 5 casino.
Everything runs smoothly with data protection too. In order to ensure that strangers can neither compensate for customer nor transaction data, these are always transmitted encrypted. The virtual arcade uses the so -called TSL-Technologie (Further development of SSL), which is also used by banks.
Service & Support
- Short waiting times in chat
- Friendly staff
- Detailed FAQ area
- Support not occupied around the clock
- No German -speaking employees
- Establishment of hotline
To achieve the High 5 casino customer service, you have two different options. You can support either write down by email or via live chat. Customer service is occupied from 8:00 a.m. to 11 p.m. from Tuesday to Thursday. From Friday to Monday, the employees are available from 12:00 to 8:00 p.m.
In principle, I recommend that to you Chat, because you usually only have to wait a few seconds here for one of the friendly employees.
Unfortunately, there is no German -language support. After my high 5 casino experiences, customer service is only offered in English. However, the gambling provider automatically uses translation software for German customers that serve well.
The company, however, did without a hotline.
Some question can already be seen with a look at The German FAQ menu held in German respond. This consists of several categories, so it is quite extensive.
|Contact details||Response time||Availability||quality|
|Live Chat||Button below right||Under 30 seconds||Tue -Do: 8:00 a.m. - 11:00 p.m.|
FR -MO: 12:00 - 8:00 p.m.
|[email protected]||3-5 hours||24/7||3/5|
|Other||German-language FAQ menu||-||-||4/5|
deposits and withdrawals
- Wide selection of means of payment
- No transaction fees
- Low minimum amounts for transactions
- Daily payout limit
- No payments possible via Paysafecard
The High 5 Casino puts one of its customers Wide selection of means of payment to disposal. You can use classic transaction methods such as credit card payment as well as modern payment service providers such as Skrill. The virtual arcade only dispensed with the provider Paysafecard, but ensured equivalent replacement.
The following list shows the methods with which deposits are possible:
- Instant bank transfer (maximum $ 2,000), allows cashless payments on the Internet, based on online banking
- Giropay (maximum $ 2,000), also specialized in direct transfers via online banking
- Neosurf (maximum $ 15,000), prepaid payment card and alternative to Paysafecard
- Credit card (maximum $ 2,000), exclusively with payment cards from MasterCard possible
- Muchbetter (maximum $ 15,000), frequently used payment app
- Skrill (maximum $ 15,000), one of the most popular e-wallets (virtual wallet)
- Neteller (maximum $ 15,000), also one of the best-known e-wallets
Die minimal deposit amount is always 10 $. Paid credit lands directly on your player account so that you can start playing directly. The High 5 Casino has dispensed with fees, which also applies to payments.
Payments in the high 5 casino
Payouts can be realized via credit card, muchbetter, Skrill and Neteller. If you have paid in with a transaction agent with which you cannot have profits withdrawn, the online casino will transfer the corresponding amount to the bank account.
The minimum amount for a payment is 20 $ regardless of the method used. Since limits are not given on the website, I ed the support and asked. However, this only referred to the terms and conditions from which you can take a maximum of 10,000 $ a day.
I could hardly find any information at the processing times of payout requests. In the FAQ area, however, it is mentioned that the online casino needs up to five working days to process payments. If you use an e-wallet, your profits should usually be on your account at the latest one day after the payment instructions.
Before the first payment, the so-called KYC process is pending, to which online casinos are legally obliged. In the course of this identity examination, you have to send different documents to the virtual arcade, which you can upload directly via your profile. The High 5 Casino needs you the copy of a valid ID document and also an address proof, i.e. the copy of a supplementary calculation or an account statement. If you have paid in by credit card, you must also photograph the front of the payment card. However, you can cover important details.
After my high 5 casino experiences, it usually only takes one to two hours until your account is verified.
My experiences with the first deposit and the payment
To the high 5 casino a real one Online Casino Test To put it, as usual with the test of online gamescasino.de, I also paid in money here too.
First I wanted to use my Visa credit card, but there was only an error message, so I had to choose another payment method. With Skrill I was able to deposit 28 $ without any problems.
Since it is at the high 5 casino no classic deposit bonus I didn't have to consider anything here, and the money was then quite quickly and, above all, free of charge in my game account.
With my paid money, I then let the rollers starburst Rotting: 50 spins A 20 cents ended with a loss of 2.24 $, so that I only had 25.76 $ on my account.
In order to then also test the payment, I then uploaded my documents directly. In the account menu there was a direct reference to the tool, so I could already proactively trigger this process. That Upload tool was simple and comfortable And there was actually nothing to suspend the KYC procedure.
I was then able to initiate my payout over 25 $ (minimum payment is 20 $). However, it was rejected in the first step, as I found out about customer service shortly afterwards. The reason: me must implement the entire deposit onceto bring them back to payment.
This note is okay, since this is the legal regulation. That's why I was not surprised and tried my luck again with Starburst. This time it went better and I made my 25 $ 30 $ And had now implemented my entire deposit once.
But again my payment was rejected. The reason this time: something was probably not right with my documents. So I invited the documents again and applied for the payment again.
A day later the money was back On my Skrill account. Actually everything went quite well, even if I would have liked an early reference to the one -time implementation. Then I could have saved myself the first payment application. And I can't answer exactly what the problem with my documents was. This extra loop was a bit unnecessary and cost time - but that can happen.
VIP & Treueprogramm
- Power Bet Option
- No VIP club
- No loyalty point program
In the meantime, almost every renowned online casino has a VIP program with which active players are rewarded. The High 5 Casino does without a VIP club until the current time. Even a loyalty point program cannot be found by the gaming provider.
However, the support emphasized that the website is still relatively new and should be continuously improved. Accordingly, there is a realistic opportunity that the virtual arcade will put a VIP club on its feet in the foreseeable future.
The so -called Power Bet Feature. You can use the option at five different slots to increase your profits for 30 rounds-for example through higher multipliers or a larger number of wild symbols. Logically, the online casino does not offer you the feature for nothing. I think it is questionable whether the profits can really be increased in the long run. However, Power Bets undoubtedly increase the tension.
Minimum assignment & limits
- Only low minimum inserts required
- Limits suitable for high scooters
- Daily payout limit of $ 10,000
Whether hobby player or high scooter: What missions can be used to play is interesting for every user. However, the minimum inserts and limits differ from Game to Game. To the Slot machine you can already be active with 10 to 50 cents. Depending on the slot, the maximum reaches amounts of around 200 $.
If you choose a classic casino game, you usually have to set at least one $. However, three -digit and sometimes four -digit sums are now possible. The setting options in the most versatile Live-Casino from where you Set amounts of 25 cents to 100,000 $ can.
In addition, reference is made to the daily payout limit of 10,000 $ at this point. Since the gaming operator does not indicate a weekly or monthly limit in his terms and conditions, this restriction should only be a problem in a few cases.
Optik & Design
- German -language website version available
- User -friendly design
- No filter options for games
The provider did a good job as far as the casino website is concerned. While the high 5 casino uses a blue tone for the upper and lower menu bar, the background of the main window has remained white. This seems sensible to me, since the platform does not seem overloaded in combination with the numerous icons of the games. It should also be noted that the Website available in German and in English, Spanish, Finnish and Portuguese is.
Since the Page designed relatively clearly If the intuitive navigation was also possible for users without prior casino experiences.
The only criticism put them missing filter options dar. You can search for games. However, it is not possible to display only games of a certain provider or use further options to find the right game.
- Usable without download
- 100% functionality
- High user -friendliness
- No additional native app
The High 5 Casino has not yet published a native app. Instead, you access the mobile offer via the browser of your smartphones or tablets. This solution brings with it several advantages. On the one hand, you do not have to download an application and on the other hand it does not matter which operating system your mobile device uses.
As it should be for a modern online casino, there is No restrictions for mobile users regarding functionality. You can also create an account, make deposits and withdrawals with smartphones and tablets, make use of bonus campaigns and write to support.
Like the desktop page, the Web app with a high usability. I even believe that the mobile platform is even more user -friendly than the ordinary website.
- No sports betting possible
- No bingo
- No lotteries
No more gambling products
A bitter struggle for customers rages between the online casinos available on the market. Therefore, gambling providers always strive to improve their portfolio. Numerous virtual arcades have therefore expanded their offer by a betting area in recent years. However, High 5 does not have the option of placing sports betting. The virtual arcade has also been dispensing with bingo, lotteries and a poker portal. This is of course a shame, since the regular casino offer does not include too many games.
TIPP: One Online casino list By the way, with an overview of all casinos you can also find us!