General information and registration
Casino Universe puts one first Founded in 2020 brand of N1 Interactive Limited in such a renowned operator, of course, I assume that the casino university experiences should be extremely positive. You can read in the following Casino Universe test whether I am correct with this forecast.
While you can access the demo mode without your own account, you inevitably need a user account for gaming for real money. Fortunately, the registration takes only a few minutes in use. In detail, the account creation runs as follows:
- 5,000+ games (especially in the area of slots)
- Games of over 40 providers
- Live casino with more than 200 tables
- Jackpot sums mostly not specified
- Well-known jackpot slots are missing
- Only poker as a table game (but compensation by live casino)
According to the support, Casino Universe Over 5,000 games to disposal. The portfolio includes ordinary slot machines as well as jackpot slots and a live casino.
So that no boredom arises, the online casino cooperates More than 40 game facts. I only missed Microgaming's games with this gambling provider. However, it should be mentioned fairly that numerous top -class providers belong to the partners of the virtual arcade, for example
- Play‘n Go
- Betsoft Gaming
If you want to test your luck at slot machines, Casino Universe is the right place for you. Finally the offer includes several thousand slots. From diamonds and jewels to mystery and fantasy to ancient Egypt, the Middle Ages and the future, all conceivable issues will be covered. The best known slots at Casino Universe include:
- starburst (Payout rate of 92.05 %)
- book of dead (Payout rate of 94.25 %)
- Twin Spin (Payout rate of 92.02 %)
- Reactoonz 2 (Payout rate of 94.20 %)
- Gonzo’s Quest (Payout rate of 95.97 %)
DIE Payment rate You can find out one game by first opening the game and then the help or the information area. After my Casino University experiences, the quota is always given.
In this section, Casino Universe himself stands out one or the other top representative in the industry, because they are More than 400 jackpot slots present.
However, I have to criticize two things: on the one hand, the main prize is usually only in the four to five-digit range. On the other hand, the maximum profit sums in the "Jackpot Games" menu item will not indicate. In addition, well -known titles such as Mega Fortune or Arabian Nights are missing.
As far as classic casino games are concerned, the provider is limited Poker, however, that is available in around 40 different variants. You can only play other games such as roulette and blackjack in the live casino.
That Live-Casino will be by the market leader Evolution provided. All in all are More than 200 live tables present. The following overview shows which games you can compete against a real dealer:
- Sic Bo
The live offer is rounded off by some Game Shows:
- Crazy Time
- Mega Ball
- Lightning Dice
- MONOPOLY live
- Dream Catcher
- Lightning Roulette
- Football Studio
- Deal or No deal
- Side Bet City
How much money you have to put at least per round and can set maximum differs from table to table. However, there is the possibility to play both cent amounts and high sums. With blackjack and roulette you can set up to 10,000 $, even with the baccarat up to 15,000 $ per round.
- New customer bonus in the form of free spins
- Only free spins and no deposit bonus
- High minimum deposit amount
- Very short deadline for bonus sales
Unfortunately, the provider did not pay a deposit bonus. Instead, you can 500 free spins worth 10 cents Secure to your first deposit. To get to the Casino Universe bonus, you have to deposit at least 50 $.
The free spins are released over a period of 20 days. That means you get 25 free spins every day that are available to you in the following games:
- Fruit Shop
- Piggy Riches
- Berry Burst
However, note that the free spins expire after 24 hours if you don't use them.
This is how you succeed in paying out the Casino Universe bonus
Unfortunately, the sales conditions were designed somewhat "tricky". One applies to free play winnings 45 times sales target. However, the online casino only gives you one day to free the bonus credit.
For example, if you win 10 $ with the first 25 free spins, you have to implement 450 $ (10 $ x 45) in the casino.
When the bonus free spins, you should take into account that Only slots contribute to sales. However, there are exceptions that are noted in the Bonus AGB.
|Sales volume||45x free play winnings|
|time limit||• 24 hours for use
• 24 hours for sales (from credit)
|Minimum deposit||50 $|
|Game type sales||Slots 100% (take exceptions into account)|
|Max. Use||5 $ I run|
Seriosity & security
- High quality license from Malta
- Wide selection of player protection options
- Data is always transmitted encrypted
- No information about the license in the footer of the website
There is no doubt about the seriousness of the gambling provider. The Casino Universe test showed that the virtual arcade in possession of a Maltese lucky license (License number: MGA/B2C/394/2017). However, I have to criticize that information about the license can only be found in the terms and conditions - but not in the lower part of the website.
For the trustworthiness of the provider also speaks that the N1 Interactive Limited is responsible for the online casino. The company finally operates numerous other casinos that have already been tested and assessed as serious, for example:
It is also worth mentioning that the user ratings have so far been positive. However, it should not be kept silent in this context that not too many customer comments can yet be found.
Casino Universe does not compromise on data protection. Customer and transaction data are always encrypted (TSL as a 128-bit variant). The online casino is also very well positioned with regard to the player protection options provided:
- Deposit limits (daily, weekly and monthly)
- Loss limits (daily, weekly and monthly)
- Commitment limits (daily, weekly and monthly)
- Season limit
- Reality check
- Cooling phase (24 hours to 6 months)
- Voluntary self -conclusion (24 hours to unlimited)
Service & Support
- Support always available during the day
- Friendly and committed employees
- Short waiting times in chat
- No support in German
- Establishment of hotline
You can via email, live chat and form reach. Support is occupied every day from 8:30 a.m. to 00:15 at night.
Which does not necessarily contribute to positive casino university experiences: there is no German -language customer service - Even if the input field in chat suggests something else. Support is only provided in English, Norwegian and Finnish.
Since you usually only have to wait a few minutes for someone to you, I especially recommend the live chat. The employees are always friendly and very committed. However, there is also a German -speaking one FAQ areawho already answers one or the other question.
|Contact details||Response time||available||quality|
|Live Chat||Button below right||25 minutes||8:30 a.m. - 00:15 a.m.||4/5|
|[email protected]||2 - 6 hours||8:30 a.m. - 00:15 a.m.||4/5|
|Other||German-language FAQ menu||-||-||4/5|
deposits and withdrawals
- Broad payment portfolio
- Neither one nor withdrawal fees
- Low minimum amounts for deposits
- Limits not suitable for high scooters in payments
- Relatively high minimum amounts for payments
- Three times implementing the deposit
Casino Universe offers its customers one Wide selection of means of payment. Transaction fees do not apply. You can use the following payment methods and services for deposits:
- Instantly, enables direct payments via online banking
- Trustly, further direct payment system
- Rapid Transfer, also direct payments via online banking
- Skrill, one of the most used e-wallets (virtual wallet)
- Neteller, another popular e-wallet
- Neosurf, Prepaid payment card, only enter a 10-digit code necessary
- Eps by Skrill, additional direct payment system
- ecopayz, more e-wallet
- ppaysafecard, based on the prepaid principle, works with a 16-digit pin
According to my Casino University experiences, the minimum deposit amount is always 10 $. You can transfer a maximum of 4,000 $ per transaction. Only at the Paysafecard payment service, the limit is significantly lower at 1,000 $.
Payments at Casino Universe
The following overview illustrates which payout methods are given on the website and how high the minimum and maximum amounts are:
- Trustly: 40 $ - 4.000 $
- Credit card: 40 $ - 4.000 $
- Bank Transfer: 200 $ - 4.000 $
- Rapid Transfer: 40 $ - 4.000 $
- 40 $ - 4.000 $
- Neteller: 40 $ - 4.000 $
- Neosurf: 40 $ - 4.000 $
- ecopayz: 40 $ - 4.000 $
- ppaysafecard: 20 $ - 250 $
As a rule, funds are paid out immediately. Only with the "Credit Card" options (1 - 3 working days) and "Bank transfer" (3 - 5 working days) does it take longer.
However, note that you have to use the transaction agent mostly for payouts that you have already used in the course of your deposit.
KYC examination before first payment
Before the KYC procedure is not completed, Casino Universe does not process any payout requests. In order to pass the identity examination, you have to send the gambling provider the following documents (preferably through the profile):
- Identity proof: ID, passport or driver's license
- Proof of address: Electricity, telephone or gas bill or account statement
- Proof of payment (is requested if necessary)
Casino Universe usually doesn't even need an hour to check the documents you submitted.
My experiences with the first deposit and the payment
As expected, the deposit at Casino Universe was very quick and easy. Via of the Skrill e-wallet, my 30 $ were transferred directly to the player account without fees.
I would have the bonus can select during the deposit. My verification documents could simply be uploaded to the account and were verified within a few hours.
Of course, I wanted to invest my deposit on the slot. I did that too, after 50 spins each 20 cents, a whopping 19.20 $ were made.
The payment of the 49.20 $ should be the next step. But this was stopped and I was pointed out that I would have to implement the deposit three times. This is much more common than most other casinos demand.
So I tried it. Unfortunately, I did not succeed in implementing the original deposit three times. The money was completely lost. This is bitter and of course you don't have to run that way. However, the customer -unfriendly hurdle of three times makes it unnecessarily difficult.
VIP & Treueprogramm
- Weekly bonus campaigns for existing customers
- Cashback/free spins/deposit bonuses on offer
- No VIP club
- No loyalty point program
- No slot tournaments
At Casino Universe there is neither a VIP club nor a loyalty point program. For this, existing customers can benefit from various bonus campaigns:
- You will receive every Monday 10% Cashback On the net losses of slots from the previous week.
- The online casino distributes every Wednesday 20 free spins to all users who paid at least 20 $ last week.
- Every Friday you can one 25% bonus up to 250 $ Secure if you pay at least 30 $ and have already made more than one deposit in the corresponding week.
The provider does not organize slot tournaments according to my casino university experiences.
Minimum assignment & limits
- Cent amounts as a minimum deployment
- Live casino with five-digit limits
- Relatively low limits (slots/poker)
- Weekly & monthly payment limit
You can already go to slot machines Play with inserts of only 10 to 20 cents. On the top, however, it is usually already over 20 to 50 $. The situation in the poker is similar. The only difference is that the limits are sometimes 100 $.
The Live Casino offers the largest range, because here both the wishes of hobby gamers and high scooters are taken into account. The possible uses range from 10 cents up to 15,000 $ per round.
If you want to have profits transfer to a private account, you have to consider the payout limits:
- Weekly payout limit: $ 5,000
- Monthly payout limit: $ 15,000
Optik & Design
- Website in German
- Simple side structure/high usability
- Modern appearance
- Needing need for filter options
Casino Universe did a full work when designing his website. On the one hand, the Platform with a high -quality design, because all side elements are coordinated in color. The structure of the page was kept very simple, which means that even beginners can intuitively navigate. The following features also characterize the website:
- German -language website version available
- English, Finnish and Norwegian can also be selected as language
- Information pages for payments and the registration procedure available
The only real criticism is the hardly existing filter options. At the moment you can only display the games of the different providers.
- No download necessary
- Application implemented well
- All functions of the desktop platform available
- Avoid additional native app
Casino Universe has for mobile users A web app is developed, i.e. optimized his page for smartphones and tablets. This means that you access the mobile casino offer via the browser. The strengths of the mobile app include:
- Usable without download
- Access possible regardless of the operating system
- Contemporary design
- User -friendly design
- No functional restrictions
Which is why Casino Universe does not get the full score: an additional download app is missing.
- Bingo available
- Scratch Games available
- Incredibly large selection of games
- No sports betting
- No lotteries
Bingo and Scratch Games available
If you also want to complete sports betting, Casino Universe is certainly not the right gaming provider. The portfolio currently only includes the virtual arcade. Apart from slots and Co., you will find some bingo and scratch games there.
However, reference should be made again at this point that the casino offer with more than 5,000 games is extremely extensive.