General information and registration
Who thought that the number for New online casinos will significantly reduce on the gaming market, which has definitely been deceived. That is why it seems almost impossible at the moment to keep a detailed and informed overview. But you have online game casino.de!
I dealt with the Casino MGA in the following report. The online casino went Start in the course of 2018 And has now been able to establish itself in europe. You can read in the following post whether registration in the Casino MGA would be worth it for you and what experience I gained during my casino MGA tests.
- More than 525 slots
- Well -known providers like Net Entertainment or Betsoft
- Weak live casino with a limited selection
- Missing providers such as Microgaming or Play’n Go
- No precise information about the RTP values
I would like to start my casino MGA experience report with the casino offer. I divided my experiences and knowledge into that regular range of slots and that Live Casino. You can find out what special features the Casino MGA has and which providers are represented.
The slots in the MGA casino start. Overall, you can in the Casino MGA from over 525 games Select, with many of the best -known providers in the industry represented. During my experience in Online Casino Test I fell into the eye of the following games, which are without question to be one of the five most popular slots in the casino offer:
- Valley of the Gods - YGGDRASIL - RTP 96.2%
- Gladiator - Betsoft - RTP 94%
- starburst - Net Entertainment - RTP 96.09%
- Twin Spin - Net Entertainment - RTP 96.55%
- Gonzo’s Quest - Net Entertainment - RTP 96%
17 different providers are listed in the online casino, whereby I have to clearly tell you that you also to the more unknown providers and their slots should grab. I had a lot of fun with the slots from, for example, Yggdrasil, who are clearly from the well -known slots from Net Entertainment, Betsoft or playtech take off. The specification of the respective RTP values would have been helpful. Unfortunately, the Casino MGA does not provide you with any information. That means you have to research it yourself.
On the other hand, the selection of progressive jackpot slots is significantly limited. Currently, only five slots with jackpots in the Casino MGA are marked. Upon request, customer service was able to clarify that this will be tackled in the future and will significantly improve.
For a change to the slots you can also do Keno, Baccarat, Roulette, BlackJack Or use video poker in single game mode. One solid selectionif it is still significantly expandable. For example, I miss the games of Microgaming or Play’N GO.
Beside the Slots And other casino games are also offered a comparably small live casino. A limited number of tables from various providers, such as Sunmaker, are offered. During my test phase I have hardly fell into the eye more than 25 tablesWhich is rather unusual at the peak times in the evening.
Well -known game shows, such as Dream Catcher oder Deal or No Deal, unfortunately, are not listed in the live casino MGA.
The tables are also not divided according to possible use heights, but much more according to regional dealers. So there is a baccarat, roulette, blackjack or casino hold’em Turkish or Portuguese-speaking dealer. Of course, this is anything but usual for an online casino that has not translated its website into the languages mentioned.
Basically, I have to make it clear to you that the live casino is anything but appealing and, in my view, cannot convince. Neither from the optics, nor from the tables offered.
- Extremely high welcome bonus of up to 5000 $
- All deposit methods can be used
- No payment restrictions
- Time restrictions for further deposit offers
- Only slot machines can be used for the sales conditions
- Very high rollover (50x)
Probably the most important section for many of you is our section to the Casino MGA bonus program. And this is also appropriate here, because all new customers will be one Welcome bonus of 5000 $ provided in promising. The welcome offer is divided into the first seven deposits.
In order to be able to give you the exact possible impression, I have the summarized individual deposit values for you below.
All deposit options can be used for the Casino MGA bonus, but note the different minimum deposit heights. After a short research, I can also make solid recommendations regarding the bonus and sales conditions of the Casino MGA Bonus. All surviving bonus payments must at least 50 times in the online casino are implemented before a possible payment, however, you will not get under time pressure. The Casino MGA gives you a time requirement of 30 days, so that you can meet sales according to your game behavior.
However, do not forget that you can only use slot machines in the Casino MGA for sales. All missions on other casino games or in the live casino are not included in the sales conditions of the Casino MGA welcome bonus.
The only criticism of the welcome package is the temporal restriction of the individual bonus packages. After a short research, I was able to find out that the Second, third, fourth and fifth deposit within seven days must be made after the first deposit. If you do not consider this, your entitlement to the full bonus package.
|offer||7 bonuses up to $ 5,000|
|Sales volume||50x Bonus|
|time limit||30 days until decay, otherwise unlimited|
|Max. Profit||No restrictions|
|Min. Deposit||5 $|
|Game type sales||Slots 100%, Rest 0%|
Seriosity & security
- Global Games Tech Ltd. As a company behind the Casino MGA
- SSL encryption technology in data transmission
- Cooperation with established aid organizations in the gaming industry
- No current lucky license
- Many critical customer reports
- Very dubious appearance
Of course, you should also pay attention to the Casino MGA that it is a serious online casino. I checked this for you and after just a few minutes on the website I could see that it is not a serious company and you have to have concerns about security:
Casino MGA is operated by Global Games NV. The Global Games NV is a subsidiary of the Global Games Tech Ltd., which is based on Curaçao. Accordingly, the online casino is from the state Gambling authority on Curaçao licensedWhat is not proven with a corresponding link! The state gambling authority on Curaçao is by no means dubious, but in my view it is always better if you are looking for an online casino with EU license Malta, Gibraltar or another european state registered.
Nevertheless, Curaçao will secure the lucky license - if really available! - Various collateral, such as the encryption of data transmission via SSL encryption technology. The topic of gambling addiction is also taken up in the online casino. On his Website links the Casino MGA to Gamcare, Gambleaware and Gamblers Anonymous. It is also left to you to set your individual limits in your customer account.
To check my impressions, I also looked around in the common forums and can confirm that my negative impressions with most Casino MGA meet experience reports. You will find some serious bad customer reports.
Service & Support
- Live chat and email support available around the clock
- Telephone hotline available
- Fast response times by email
- Not a German -speaking team of employees
- Paid English -language hotline
- No FAQ on the website
Reliable customer service also plays an important role in a sensible security concept. The Casino MGA also proves that particularly new companies in the scene are not always able to get good support from the start. Unfortunately my casino MGA are experiences with that Customer service was not completely satisfactory. You can customer service in the live chat, by email form or via a paid hotline.
I started my casino MGA test with the live chat. This is available around the clock, but is not filled with German -speaking employees. My inquiries were always answered quicklyHowever, I cannot point out that a German customer service would definitely be easier and certainly more helpful for many of you.
Similarly, my casino MGA experiences are also out with the email customer service. You can send all your inquiries on the website using the form, but again the language is in a smaller problem. When it comes to response times, the customer service of the Casino MGA definitely moves in the right realms. During my test period, I hardly had to wait for a feedback by email for more than 7 hours.
In addition, you also have one paid British telephone number available as a hotline. I could not completely test them, since both my calls were unfortunately not answered. Basically, however, I believe that every online casino should provide a free telephone hotline. I have just as negative that there is no clearly recognizable FAQ in the online casino. This would be ideal in my opinion so that you can answer your most important questions even without German -language customer service.
|Live Chat||Button below right||30-60 seconds||24/7||3/5|
|[email protected]||6-12 hours||24/7||4/5|
deposits and withdrawals
- Large selection of deposit methods
- All transactions free of charge
- Deposits via American Express possible
- Some important e-wallets not available
- Payments possible only via Bitcoin or bank transfer possible
- Extremely high minimum payment for bank transfers ($ 200)
Deposits and payments are an important part of the security concept and should also be seen as a reason for or against registration. According to my Casino MGA experience, you can be extremely satisfied with the selection of deposit funds, even if you have to make some compromises in the area of e-wallets. For a quick overview, I have all listed deposit methods that can be used by you at Casino MGA:
- Credit card (VISA, Mastercard und American Express)
- Instant bank transfer
While some cryptocurrencies have extremely low deposit hurdles, the minimum deposits for credit cards or the instant transfer are between 10 and 15 $. There are significantly larger differences in the maximum deposit heights recognizable. These vary between low 500 $ and solid 15,000 $. Therefore, checks before registration whether your preferred deposit methods are equipped with corresponding deposit heights.
I would like to be positive that all payment methods are completely free of charge.
In contrast to the deposits, you stand for yours Payouts only two variants to choose from: bank transfer and Bitcoin. This is a problem. Especially because you can already pay out by Bitcoin with 20 $, but must have accumulated 200 $ for a bank transfer.
Of course, you also have to Kyc-procedure Go through the Casino MGA and confirm with your documents that it is your person. To verify your data, you can upload the necessary documents to your customer account. The documents, for example A copy of your ID card or your passportwill then be checked by customer service within 48 hours (allegedly).
If irregularities occur or other documents have to be requested, customer service will turn directly to you by email. However, I can note here that I had no problems verifying my account during my Casino MGA test phase.
My experiences with the first deposit, bonus activation and the payment
In the Casino MGA, of course, I also tested with real money how the payment processes are done. The deposit with my Visa credit card was usual and my 29 $ were Immediately credited to the player account.
During the deposit I could also do the online Casino Bonus choose. In this case the first bonus from the package, i.e. 400% Bonus on top. This too was after the deposit directly active.
In order for the payment to be initiated, documents for identity check must of course be uploaded. This process is solved in the Casino MGA via a button in the menu. Very easy.
The I could not cancel bonus myself, but had to hand over this task to customer service. This is quite easier, but was not particularly cumbersome in this case.
The review of my KYC data took an unusually long time. I had to wait for almost four working days for my "go" and even on the way there Upload a photo on which I hold my ID card in my hand. Here a provider really takes the anti-money laundering law seriously. A point, even if it is a bit exhausting as a player.
When the documents were confirmed, things went very quickly. Unfortunately. Because the limited payout variants (only bank transfer or Bitcoin) forced me to pay in my bank account. And so it will probably be possible for many of you. However, the minimum payment is 200 $. An almost outrageously high amount.
Unfortunately, the high goal of turning 29 $ out of 200 $ failed. My money has been lost accordingly.
Overall, the casino scores with a good deposit and bonus activation process, but loses all points due to the extremely high minimum payment, which makes players with a low budget or risk of risk.
VIP & Treueprogramm
- Free spins and other bonus offers quite possible
- No transparent communication policy regarding further bonus promotions
- No noteworthy information about VIP & loyalty program on the website
- Customer service unfortunately not with clear statements
After the comparatively high new customer bonus, you will certainly assume that further attractive bonus offers will be submitted to you later. I also approached this expectation and was a little disappointed with my research for the Casino MGA experience report.
Because what started so well with seven different deposit offers ended abruptly. Unfortunately the casino MGA has not developed a visible VIP or loyalty program. The only existing bonus offers listed on the website are the bonus payments using the new customer program. After the seventh deposit, I was neither offered free spins by email, nor was I Reload Bonus Or in the prospect of cashback. Of course, I then ed the customer support, which, however, could not give me any clear information and could not clearly comment on possible further bonus campaigns.
So it does not assume that you will receive further bonus offers in the usual height after the welcome bonus. However, I don't want to rule it out completely that Casino MGA Some individual bonus codes for free spins or other bonus payments sends to you. But it is certainly not.
Minimum assignment & limits
- Appealing setting options for mid and high scooters
- Even low possible uses for beginners
- Increased operational limits in the live casino
- Missing RTP information about the individual slots
- Weekly payout limits of 5000 $, 20,000 $ per month
At first glance, the Casino MGA may look like a casino that focuses on the large fish in the industry, but in reality the company tries to position itself as wide as possible. With the large welcome package, the Casino MGA addresses both the newcomers among you and the Mid and high scooters.
If you take a closer look at the minimum inserts at the various slot machines and the maximum limits, you can find that the game selection also has a comparable strategy. Possible missions begin Already from 0.01 $ per game round and end at 250 $.
Of course, some table limits have been adjusted in the live casino, so that a somewhat lovely and more exciting gaming experience is possible. In direct comparison, the Casino MGA does not stand out and classifies itself with its minimum inserts and limits in the solid midfield.
However, I have to express some criticism in two aspects of the limits in the Casino MGA. On the one hand, I lack a clear indication of the RTP values and my possible use heights in the online casino: I think that you are even important for beginners among you before the start of a slot about the setting and winning options. The second point concerns the payout limits. A maximum of 5,000 $ is allowed every week. Every month, your payment limit is 20,000 $. In direct comparison, this value is more likely to be located in the lower midfield.
Optik & Design
- No disturbing loading times
- Fast navigation possible thanks to various filters possible
- Rather old -fashioned design
- Only available in three languages
- Translation error on the website
Many things in life are decided within the first seconds. Online casinos also have to face this superficial view and offer you a visually appealing website with high usability. Unfortunately, this is not quite the case based on my casino MGA experiences with this gaming operator.
The Casino MGA does without, unlike, for example Name, on an appealing presentation and rather focuses on the necessities of an online casino. From my consideration, this looks a bit cheap and the Casino MGA unfortunately does not give the impression of a modern online casino. During my Casino MGA test it was simple no euphoric feelingIf I clicked through the game offer or moved from the live casino to my customer account.
There is still a lot of potential for improvement in the design and the visual presentation of the online casino.
Nevertheless, the website has some positive aspects to show. For example, you can very quickly filter the game offer according to your wishes and determine your personal favorites. Thanks to various filters, for example by game or provider, this is without large loading times possible.
In general, the loading times, which can often be a small problem, especially with visually appealing websites, are not disturbing in the Casino MGA. During my Casino MGA test phase, I had no detriment or waiting times.
The website is only offered in German, English and American. The Casino MGA was able to gain a slightly greater awareness, especially in USA than in German -speaking countries.
- Modified website for iOS and Android
- No disturbing loading times can be determined
- Complete range of games, including live casino, available
- No native app
- No native application in planning
Of course, you can also use the Casino MGA on the go and check your account balance at any time. Unfortunately, you cannot do this using a native app, but have been dependent on the modified website of the Casino MGA. This is For all mobile devices, whether smartphone or tablet, and also all mobile operating system, such as in a little iOS or Android, absolutely identical.
You don't have to cut back on the way. You can use the entire range of casino MGA as usual. the Regular features Also include customer management. Accordingly, deposits and payouts as well as ing customer service are possible at any time. Of course, all your mobile operations will also be counted towards your bonus and sales conditions.
I approached the mobile live casino of the Casino MGA somewhat skeptically, but my fears did not confirm. Instead of charging problems or problems with image or sound quality, the mobile live casino turned out to be an ideal partner for on the go. Basically, I even believe that the modified website of the Casino MGA looks better than the regular website on the PC.
- No further offers available
Since the Casino MGA is one of the few pure pure online casinos in the industry, you can find here No more offers in the form of sports betting, bingo or other genres of the online gambling. Upon request, customer support confirmed that the company would like to maintain this policy for the foreseeable future.
Reading: A list over All online casinos By the way, you can also find us!